Technical Customer Support Representative - Bloomingdale, TN, United States - Emerald Enterprises
Description
Company:
We are a globally operating technical service provider specializing in quality assurance in the supply chain and production facilities. As a successful family-owned company, we have stood for innovation and quality for over 25 years.
Our focus is on people, and we provide a platform for talented and motivated individuals to develop their skills and advance their careers.
Your responsibilities:
- You will support our business customers in your assigned area and be present at the production facilities.
- You will receive, calculate, and monitor orders.
- You will assign employees to different projects and ensure smooth project implementation.
- You will conduct workplace inspections, create inspection instructions, and actively participate in quality control when necessary.
- You will assist in identifying the causes of errors and handling complaints.
- You will report to the site manager.
Your profile:
- You have completed a vocational training in a technical or manual field.
- You have professional experience in quality assurance or production.
- You have strong communication skills and a customeroriented mindset.
- You have good to excellent English skills, both written and spoken, and are fluent in German.
- You are familiar with common MS Office programs.
- You have a high level of flexibility and motivation to work in shifts (early, late, night).
We offer:
- Permanent employment
- Company car for private use
- A friendly team with flat hierarchies
- Internal technical training
- Comprehensive onboarding with a training plan
- Personal time account
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