Hotel Front Desk Receptionist - San Diego, United States - Mission Bay Inn San Diego

Mission Bay Inn San Diego

Verified Company

San Diego, United States

5 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

$16 - $18 hourly

Responsibilities:

Handle customer complaints as necessary
Take incoming calls, online and inperson room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Connect with the housekeeping department to ensure guest accommodations are ready
Bookkeeping: keep accurate records of all hotel guest account information
Welcome, register, checkin, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications:

Must have graduated high school, received a GED or equivalent
Has experience answering telephone calls and troubleshooting stressful situations
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred

About Company

Mission Bay Inn San Diego, Hogan Hospitality, has an excellent location across the Highway 5 from Mission Bay,1 block to San Diego Trolley, offering health, dental, vision, and life insurance, and friendly staff.