- Maintain positive guest relationships to ensure 100 % guest satisfaction.
- Responsible for offering our guest the highest levels of service and product knowledge.
- Maintain bar pars accurate at all times.
- Provide the highest levels of professionalism and enthusiasm toward guests, and co-workers.
- Make coffee, lattes, cappuccinos, and ice coffees ensure all drinks are consistent to the correct temperature.
- Sale pastries, yogurts, smoothies, and fruit cups to our guest.
- Stock the shop with coffee cups, lids, plastic cups, napkins, pastry bags, to go cutlery, coffee beans, espresso pods, jellies, honey, milk and cream.
- Set up the coffee shop following all Biltmore standards.
- Maintenance of the highest levels of sanitation and safety in the workplace.
- Keep the bar and floors cleaned at all the time.
- Generate checks using the point of sales system.
- Collect of methods of payment, credit cards, room charge, member's account and cash.
- Break down coffee shop setup, clean milk containers, and put away all supplies used for coffees.
- Restock any items that were utilized during the shift.
- Complete paper work, tip report and cash drop.
- Declaration of earned gratuities in accordance with current governmental requirements.
- Education
- Experience
- Must be able to:
- Speak, read, write and understand the English language.
- Compute accurate mathematical calculations.
- Provide legible communication and directions.
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guest's service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent resort data.
- Use a computer keyboard and possess basic typing skills.
- Possess moderate to advanced computer skills.
- Work in a dynamic and constantly changing environment.
- Adept to multitasking.
- Must be able to:
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Use, carry, and operate all necessary office equipment using finger dexterity.
- Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
- Visually look at a computer for extended periods of time.
- Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.
- Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
- Guest Focused
- Anticipates guests' needs and is sensitive to people from all cultures
- Has a natural, warm smile and a friendly and passionate approach
- Demonstrates confident, helpful and genuine behavior with internal and external guests
- Delivers their Best
- Has energy and sense of urgency for his/her work
- Resourceful, makes things happen and looks for ways to work more efficiently
- Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)
- Composed
- Able to stay calm under pressure
- Demonstrates maturity and ability to cope with the unexpected
- Never lets personal feelings interfere with delivering the highest standards
- Trustworthy and responsible
- Excellent records of attendance and punctuality
- Is reliable and demonstrates the ability to work without supervision
- Demonstrates a high level of personal integrity, honesty and trust
- Time Management
- Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
- Listening
- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
- N/A
-
Barista
1 week ago
Elior North America Miami, United StatesWe are looking to add an energetic, motivated barista to our Constellation team at the Frost Museum in Miami, FL. As a barista, you will have the opportunity to serve a diverse clientele daily, providing delicious food and beverage items and friendly Barista, Restaurant ...
-
Barista
6 days ago
Sonesta International Hotels Corporation Miami, United StatesThe Barista provides excellent customer service and food and beverage preparation for the kiosk within the Nautilus Sonesta Miami Beach. Job Description - Prepare specialty beverages according to Sonesta standards - Prepare a la carte food according Barista, Restaurant, Hotel ...
-
Barista
1 week ago
Arlo Wynwood Miami, United StatesArlo Hotels an independent lifestyle hotel is now actively seeking dynamic Barista. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wan ...
-
Barista
1 week ago
Crew Life at Sea Miami, United StatesJob Description: · Key Responsibilities: · Prepare and serve a variety of coffee and espresso beverages, including lattes, cappuccinos, macchiatos, and specialty drinks, according to standard recipes and guest preferences. · Ensure the highest standards of quality and consiste ...
-
Barista
1 week ago
Concepts Inc Miami, United StatesCNCPTS is a heritage retail brand that celebrates the confluence of ideas and creativity. Founded in 1996 by Tarek Hassan in Cambridge MA, CNCPTS has brick-and-mortar locations in NYC, Miami and Dubai, with its flagship located in Boston, MA. They are renowned for pioneering icon ...
-
Operator/Barista
1 week ago
Dr Smood Miami, United States**JOB DESCRIPTION** · **LOCATION** · **PHOTOS** · LOGIN Operator/Barista - South Miami Dr Smood DESCRIPTION **Operator / Barista** · At Dr Smood, we have a clear-cut vision to be **the healthiest cafe** concept ever. Our goal is to bring **unprocessed** and always **organic** ...
-
Starbucks Barista
1 week ago
TB ISLE RESORT LP Miami, United StatesJob Details · Job Location · JW Marriott Turnberry Miami Resort & Spa - Aventura, FL · Job Category · Hospitality - Hotel · Description · Scope of Position · The Barista is responsible for ensuring guest satisfaction by mixing and serving beverages for guests and filling or ...
-
Barista/Food Runner/Cashier
4 days ago
Pura Vida Miami, United States**JOB DESCRIPTION** · **LOCATION** · **PHOTOS** · LOGIN Barista/Food Runner/Cashier Pura Vida Miami DESCRIPTION COME AND JOIN THE FAMILY · WE ARE A LIFESTYLE BRAND. · If you are looking to join an awesome team, have a positive working environment and live a healthy and activ ...
-
Barista - On-call - $500 BONUS
6 days ago
Trump Hotels Miami, United StatesAggregate and display tweets from a specific location. · **Instructions**: Enter the coordinates of your location. To convert an address to coordinates, . around , As of December , Instagram no longer supports the ability to read public profile info and media. Content from Hasht ...
-
Front of House Barista and Food Runner
1 week ago
Pura Vida Miami, United States**JOB DESCRIPTION** · **LOCATION** · **PHOTOS** · LOGIN Front of House Barista and Food Runner Pura Vida Miami DESCRIPTION Pura Vida is growing at an incredibly fast pace and we are looking to hire some new front of house talent to our team If you are dedicated, reliable, tale ...
-
Barista/Prep $20/hr Weekly Pay in
1 week ago
SAGE Dining Services, Inc. Miami, United StatesSAGE Dining Services is seeking Barista/Prep $20/hr Weekly Pay in Pinecrest. Working for SAGE means being part of a community. Youd work alongside creative, enthusiastic Team Members who share your passion for culinary excellence. Positions at SAG Barista, Restaurant · ...
-
Barista - PT
1 week ago
Barnes & Noble Pembroke Pines, United StatesJob Summary · Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are also the first to try ...
-
Food & Nutritional Services Clerk/Cashier
1 week ago
Health Advocates Network, Inc. Miami, United StatesThe Food and Nutritional Clerk / Cashier works under the direction of the Management Team ensures all cashiering, barista, and customer support functions are completed timely and accurately. The position processes orders, handles cash, and ensures in Cashier, Clerk, Nutrition, Fo ...
-
hospitality day ambassador
21 hours ago
citizenM Miami, United States· We won't put you in a box as a 'receptionist' or 'food and beverage' person. With us, you'll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the bes ...
-
Brickell Area
1 week ago
Pura Vida Miami, United States**JOB DESCRIPTION** · **LOCATION** · **PHOTOS** · LOGIN DESCRIPTION **WE ARE HIRING FAST Come join the Pura Vida Family** · **We are a lifestyle brand.** · If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle ...
-
hospitality night ambassador
21 hours ago
citizenM Miami, United States· What others do by day, you do best by night (including perfect cappuccinos at 3.00AM). You want to greet the whole world, one person at a time - even when they're sleepy. · We won't put you in a box as a 'receptionist' or 'food and beverage' person. With us, you'll become a ch ...
-
Regional Technical Services
6 days ago
Counter Culture Coffee Miami, United StatesJob Type · Full-time · Description · Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 13 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we're looking for ...
-
Coffee Sales Advisor
4 days ago
Acosta Group Miami, United States Part time**Coffee Sales Advisor - Part Time** · Location**FL - AVENTURA** · **Are you an outgoing coffee enthusiast that would like to share your beverage passion with others? ** · **If so, ActionLink wants YOU to be a part of our sales team to experience Nespresso and drive us tocaffe ...
Barista - Miami, United States - Biltmore Hotel
Description
Position SummaryProvide guest with coffee and other coffee drinks, The Barista will sale items to guest just as pastries, yogurts, fruit cups, and smoothies. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP'S).
Responsibilities
Experience and Education Required
Skills Required
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.
The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.