- Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.
- Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation.
- Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can-and should-always strive to improve upon the present.
- Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future of coffee
- Manage maintenance of all customer and company equipment
- Perform on-site equipment troubleshooting and repairs along with some remote technical assistance via phone, email, and video calls
- Work with regional team to develop regional agenda with a focus on technical support strategy
- Contribute to regional success by understanding and influencing leading indicators and metrics
- Contribute to regional growth by scaling support with our growth
- Manage regional parts inventory
- Logistics management for customer equipment
- Lead occasional Training Center events like labs, classes, tastings, workshops, and socials
- Proficiency with tools, machinery, electricity, and plumbing
- Strong barista skill set (2+ years preferred)
- Efficient time management, flexible schedule, off-hours availability
- Regular out-of-town travel throughout the year
- Reliable, accountable, and professional demeanor
- Strong desire to share knowledge and ability to teach others
- Must have a valid and current driver's license issued within the United States and be able to drive a company vehicle
- Stooping, kneeling, crouching, reaching.
- Standing for sustained periods of time, walking for long distances or from one work site to another.
- Pushing, pulling, lifting, fingering, grasping, feeling (attributes of objects).
- Repetitive Motion
- Consists of medium level physical requirements: exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Visual acuity: must have close visual acuity to perform activities, operate machines/heavy equipment /operate motor vehicles, and determine accuracy, neatness and thoroughness of the work assigned and/or to make general observations of facilities or structures.
- Hazards: worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving parts, moving vehicles, electrical current, and/or exposure to high heat or exposure to chemicals.
- Frequently in close quarters and other areas that could cause claustrophobia.
- Requires ability to function in narrow aisles or passageways.
- Proficient at driving, maneuvering, and parking Company vehicles.
- Physically able to sit for long time periods, driving to/from customer/client locations - often in heavy traffic.
- Consists of medium level physical requirements: exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Must have close visual acuity to perform activities, operate machines/heavy equipment/operate motor vehicles, and determine accuracy, neatness and thoroughness of the work assigned and/or to make general observations of facilities or structures.
- Hazards: worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving parts, moving vehicles, electrical current, and/or exposure to high heat or exposure to chemicals.
- Frequently in close quarters and other areas that could cause claustrophobia.
- Requires ability to function in narrow aisles or passageways.
- Proficient at driving, maneuvering, and parking Company vehicles.
- Physically able to sit for long time periods, driving to/from customer/client locations - often in heavy traffic.
- Complete New Employee Orientation
- Familiarize yourself with LEAN, GGOB, B-CORP
- Qualify to perform general machine maintenance without supervision
- Strong understanding of Counter Culture's vision, mission, values, and plan
- Comprehensive understanding of our wholesale after-sales support program including our products, services, and best practices
- Proficiency with Counter Culture's CRM, billing platform, scheduling and communication via G-suite applications
-
Technical Customer Service Manager
3 weeks ago
Kantar Miami, United StatesTechnical Customer Service Manager · WFA Cross Media Measurement Initiative · Miami, FL/On Site · Full Time Position: Some evenings and weekends as part of the standard working week required. · Excitingly Kantar Media has partnered with the ANA to build a new Cross-Media Measur ...
-
Technical Services Manager
1 week ago
Peak Performance Recruitment Miami, United StatesThis is a newly created position with a growing aircraft leasing company. The successful candidate will assist with transaction management, aircraft and engine technical records management and pre-purchase inspections. · Considering making an application for this job Check all t ...
-
Technical Customer Service Representative
1 week ago
Kantar Miami, United StatesTechnical Customer Service Representative · WFA Cross Media Measurement Initiative · Miami, FL/On Site · Full Time Position: Some evenings and weekends as part of the standard working week required. · Kantar Media has won the contract to build a new Cross-Media Measurement pan ...
-
Technical Customer Service Representative
3 weeks ago
Kantar Miami, United StatesTechnical Customer Service Representative · WFA Cross Media Measurement Initiative · Miami, FL/On Site · Full Time Position: Some evenings and weekends as part of the standard working week required. · You can get further details about the nature of this opening, and what i ...
-
Technical Customer Service Manager
2 weeks ago
Kantar Miami, United StatesTechnical Customer Service ManagerWFA Cross Media Measurement InitiativeMiami, FL/On SiteFull Time Position: Some evenings and weekends as part of the standard working week required. · Excitingly Kantar Media has partnered with the ANA to build a new Cross-Media Measurement pane ...
-
Project Manager
1 week ago
Insight Global Miami, United States** 30-40% Travel** can travel up to one week at a time · When not traveling, must sit onsite in Doral 2-3 days a week. · ** MUST have a US Passport** · Travel to Mexico, Bahamas, DR- large projects deployed - go there assess what needs to be done technically, come back with infor ...
-
Desktop Support Specialist
3 weeks ago
Indotronix International Corporation Miami, United StatesJob Title: Deskside Support Specialist · Location: Miami, FL 33126 · Duration: 6 months Contract(Possible Ext) · Description: · JOB DUTIES · • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, includ ...
-
Azure DevOps
6 days ago
StaffChase Miami, United StatesJob Title: Azure DevOps (ADO) Lead Support Engineer · Location: Miami, FL · Job Type: Long term of contract (Could go to permanent) · Position Status: Remote · Must haves: · Lead Support Engineer with proven expertise in Azure DevOps ( ADO), Azure (Service bus, logic apps, functi ...
-
Corporate practice assistant
2 weeks ago
National Law firm Miami, United StatesOne of the country's finest firms is seeking a practice assistant for their Miami office due to growth. This is a rare opportunity to work for this stellar firm. Great group to work for and very little turnaround. The job will pay top market and there 2 hybrid remote days per wee ...
-
Search Engine Optimization
1 week ago
mph club | Exotic Car Rental Miami Miami, United StatesCompany Background · We are not your average exotic car rental company, and no two days are the same. We often work with world famous celebrities, artists, athletes, and influencers. We are often the first company in the nation to offer brand new exclusive vehicles. · We give pe ...
-
Interventional Radiologist
4 weeks ago
MedPro Healthcare Staffing Miami, United StatesMedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Special Procedures Tech for a contract with one of our top healthcare clients. · Requirements · Current license in good standing · Appropriate specialty certifications/credentials · Eig ...
-
Staff - Registered Nurse (RN) - Educator
3 weeks ago
University of Miami Miami, FL, United StatesUniversity of Miami is seeking a Registered Nurse (RN) Educator for a nursing job in Miami, Florida. · Job Description & Requirements · Specialty: Educator · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours · Employment Type: Staff · Surgical Oncology/Tele ...
-
Staff - Level I Registered Nurse (RN) - Educator
3 weeks ago
University of Miami Miami, FL, United StatesUniversity of Miami is seeking a Registered Nurse (RN) Educator Level I for a nursing job in Miami, Florida. · Job Description & Requirements · Specialty: Educator · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours · Employment Type: Staff · Head / Neck & ...
-
Operations Lead
1 week ago
Blankfactor Miami, United StatesWhat we do · At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives ...
-
CEI-Inspector
1 week ago
Conemco Consultants Miami, United StatesConemco Consultants · Founded in 2008, the company has experienced significant recent growth. Conemco Consultants is a full-service Engineering and Land Surveying firm providing clients with Structural, Civil and MEP Engineering Design, Inspection, Construction Management and Map ...
-
Service Desk Analyst
1 week ago
RPL International Miami, United States### Job Title: Service Desk Analyst · **Overview:** · Seeking a Service Desk Analyst to handle customer incidents and requests efficiently, log and track issues, and ensure a high-quality support experience. · **Responsibilities:** · Address and resolve customer incidents promptl ...
-
Financial Systems Manager
6 days ago
Leon Recruitment Miami, United StatesJob description: · Client a Fortune 150 company based in Miami, FL is looking for a forward-thinking Financial Systems Manager, someone who is constantly pursuing new insights and innovative technologies to help the businesses we support drive value. · What You Will Do: · As the ...
-
MEP Engineering Manager
6 days ago
Metric Geo Miami, United StatesAbout Us: · A leading multifamily provider committed to offering affordable apartments to families across various regions. With a mission to tackle housing challenges through dedication, expertise, and innovation. Founded by industry veterans, they focus on end-to-end services ra ...
-
3rd Line Infrastructure Engineer
1 week ago
ED&F Man Miami, United StatesRole Overview · We have an exciting, newly created opportunity for someone to join our global IT team as a 3rd Line Infrastructure Engineer. The position will be responsible for the operation and management of a wide range of core technologies across the global infrastructure. Th ...
-
Operations Assistant
1 week ago
Bellwether Staffing Solutions Miami, United StatesWe are currently recruiting for an Operations Assistant in Miami, FL (Brickell office). Hybrid schedule (in-office 2 days - remote 3 days a week). This is a great opportunity to join a growing operations team. The Operations Specialist is responsible for providing administrative ...
Regional Technical Services - Miami, United States - Counter Culture Coffee
4 weeks ago
Description
Job Type
Full-time
Description
Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 13 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we're looking for passionate, dynamic, diverse team members to help us expand our efforts.
Counter Culture Coffee is:
As a member of the Customer Support department, the key function of this role is to act as a Counter Culture regional support representative, providing technical services, customer support, and occasional support for training center programming.
Coffee Technicians are primarily responsible for installation and upkeep of customers' coffee equipment. Although a familiarity or comfort with tools and equipment is a required skill set, advanced coffee skills and industry knowledge are also key in this role.
A Counter Culture Coffee Technician is a resourceful, pragmatic, and thorough service person, as well as a knowledgeable and crafted barista.
Job Duties:
Requirements:
Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.
Finalist candidates for employment will be required to pass a reference check process, successfully complete a post-offer/pre-employment criminal background check, and demonstrate USA employment eligibility (per federal and state law, Counter Culture Coffee participates in the federal E-Verify program).
We provide reasonable accommodation to qualified individuals with known disabilities unless such accommodation poses an undue hardship to the company. Reasonable accommodations are made to allow individuals to participate in the application process, perform essential job functions, and enjoy equal benefits and privileges of employment.
