AY24-25 Reservation Assistant - Bridgewater, United States - Bridgewater State College

Bridgewater State College Bridgewater, United States

3 weeks ago

Description

Under the supervision of the Room Reservationist and the Scheduling Area Graduate Assistant, the Reservation Assistant (RA) reviews online reservation requests for BSU spaces through our Event Management System (EMS).

RAs ensure these requests are compatible with the space in relation to institutional policies and procedures.

When appropriate, the RA will follow up with sponsors by email and/or phone to offer resolutions or seek clarification regarding the reservation request.

RAs ensure that incoming reservations contain complete and accurate information so that each event can be provided with the necessary support to be a success.

Interested students must have a positive and professional attitude, and a willingness to learn. They should also have excellent customer service and computer skills.

A major component of this position is communicating with event sponsors and other BSU departments either by email or on the phone.

Previous customer service and/or office experience in addition to familiarity with the campus is preferred, but not required.

RAs work in the UE Main Office (RSU200) Monday through Friday, 9 am - 5 pm.

RA shifts are only scheduled during these hours, but it would be a set weekly schedule established at the beginning of the semester.

RAs can pick up Open Shifts when available if the shift does not conflict with a scheduled class and if doing so does not put them over the 20-hour per week cap.

Please note this is the listing for Non-Work Study students only. If you qualify for Work Study, please apply for our Work Study position.

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