Bilingual Front Desk-dermatology Office in Westchase - Tampa, United States - Palm Harbor Dermatology

Description

• Greet and assist patients with a warm and welcoming demeanor.
• Manage patient checkins and checkouts, ensuring a smooth and efficient process.
• Answer phone calls, schedule appointments, and respond to inquiries with professionalism and courtesy.

• Coordinate and schedule patient appointments using the office's scheduling system.
• Confirm upcoming appointments and provide necessary previsit instructions.
• Maintain an organized and uptodate appointment calendar.

• Assist with patient registration and ensure accurate completion of necessary paperwork.
• Verify and update patient information in the electronic medical record (EMR) system.
• Handle insurance verification and assist with billing inquiries.

• Collaborate with medical and administrative staff to ensure smooth daily operations.
• Manage and maintain the reception area, keeping it clean, organized, and inviting.
• Handle incoming and outgoing mail, as well as other general administrative tasks.

• Provide information and directions to patients, creating a comfortable and stressfree environment.
• Address patient concerns and escalate issues to the appropriate staff when necessary.
• Ensure patient confidentiality and uphold privacy standards.

• High school diploma or equivalent required.

• Previous experience in a medical office or dermatology setting is preferred.
• Familiarity with medical terminology is a plus.

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in using computer systems and basic office software.
• Ability to multitask and remain calm in a fastpaced environment.
• Fluency in Spanish preferred, but not required.

• A customerfocused attitude with a commitment to delivering exceptional service.
• Ability to handle patient concerns and inquiries with patience and empathy.

• Strong interpersonal and communication skills
• Ability to stay organized and work in a fast paced environment.
• Willingness to learn and grow within the organization.

Must be able to spend a great deal of the day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies.

• Competitive pay
• 401k with company match
• Health, Dental, Vision
• Employer HSA contribution
• Life Insurance
• Tuition Reimbursement
• Great PTO and Holiday policy

• 2 year(s): Experience working in a Medical office in a front desk capacity

• 1 year(s): Dermatology experience preferred

• High School or better

• Being punctual
• Customer service skills
• Computer skills
• Telephone skills
• Good communication skills

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals