Clean Energy Administrative Assistant - Rockford, United States - Goodwill Mission Services/Administration

Goodwill Mission Services/Administration

Verified Company

Rockford, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Clean Energy Administrative Assistant will support the Clean Energy program staff by providing various administrative duties related to program recruitment, intake, assessment, and service delivery.

The Administrative Assistant will work with program applicants, partner agencies, and employers to provide support for the Clean Energy training and employment program.

Responsibilities & Essential Functions:

Administrative

Organize and maintain participant files and databases in a confidential manner.
Enter notes and contacts into databases and systems and place followup calls.

Communication

Answer questions and provide guidance and assistance related to participants' expressed needs.
Maintain professionalism, using tact and courtesy to establish and maintain effective relationships with persons contacted in the course of work.
Show flexibility in working with people from diverse social, economic, and educational backgrounds.

Outreach and Assessment

Assist with intake, including assessment testing at various community sites.
Maintain confidentiality and protect participants' Personal Identifying Information (PII) as required by law.

Position Expertise

Become familiar with the Clean Energy Sector, as well as local, state and federal policies and procedures.
Work collaboratively with program and community partners.

The above list of responsibilities is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities or duties required. Employees are expected to perform other duties as assigned.

Qualifications & Basic Job Requirements:

High School Diploma or GED required; some postsecondary work preferred.
Demonstrated ability to work with individuals with barriers to employment and understand and communicate with diverse groups.
Strong verbal and written communication skills.
High customer service focus.
Bilingual with Spanish language highly desired.