Account Management Support Rep - Henderson, United States - Medline Industries

Description

At Medline, people come first—we seek individuals who care about customers and who can cultivate genuine, long-standing relationships. One of the best representations of that is our Post-Acute sales team. Our team strives to provide not only the highest quality products for those who need additional medical support, but also the highest quality service when it comes to working with our customers. If you're someone who wants to be a part of the best of the best and also make a positive impact on your community, then our Post-Acute team is what you're looking for

Medline is looking for an Account Management Support Representative. In this position, you will be responsible for servicing and managing relationships with existing accounts.

RESPONSIBILITIES

• Responsible for managing a book of business for existing accounts.
• Conduct regular status meetings with customers to understand their needs and link them to the organization's product/service strategies.
• Support and work with all dedicated service managers and specialists for assigned accounts.
• Manage pricing and service related activities.
• Create and run monthly/quarterly reports as needed.
• Perform cross referencing activities.
• Respond to escalated issues that may arise; seek additional support from management as needed.