Fedex Operations Manager - Beaumont, United States - FedEx Ground

FedEx Ground

Verified Company

Beaumont, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

National Transportation and Delivery Service Provider seeking Operations Manager.

We are a company that's growing fast and redefining service excellence in the Last Mile Small Parcel Delivery Network with FedEx Ground.

We are passionate about leveraging technology to fulfill customer promises - while operating safely and reliably. We have an "always-on" attitude towards training and development. We are looking for motivated, hardworking, customer-focused individuals who want to join our team to deliver smiles to customers.

Because we work for one of the largest e-commerce companies in the industry, there is a lot of room for growth and expansion.

This means you will have the opportunity to help shape this company's direction as we grow In return, you will be treated fairly and compensated for the pride you exhibit to serve customers and the effort you take as an employee to drive individual performance and team success.

Our goal is to enable and deliver life-long business skills to all employees that you will be able to leverage as your career continues to flourish.

Our Business Philosophy/Behaviors

Customer: Customers are the center of our universe and we will do whatever it takes to ensure their needs are met.
Safety: Safety is nonnegotiable. Our #1 priority is keeping our team, the roads, the packages, and the vans safe.
Teamwork: We are a team and a family that looks after each other. Your personal and professional wellbeing is essential to the success of the company.
Ingenuity: We are talented and smart, and we welcome the challenge of solving problems and creating opportunities, leveraging the power of data in decisionmaking.

Endurance

We are all accountable for results. We don't fail because we stay the course and work with a purpose giving our very best until the end.
Change: We embrace change and love technology because we understand the value it brings in elevating business and operational excellence.

Responsibilities:

**OM's develop and promote a strong culture of safety and compliance and possess a bias to get things done right. You will be required to work with team members to analyze data, make recommendations and drive process improvements. The position functions as the safety champion and help strengthens our cultural values across the business. The role may also provide needed support other teams while they are on the road. Flexibility is key in the role as OM's also manage and oversee the station coordinate load out, rescues and perform other end of day tasks.

The following represents a typical day:

Ensure Drivers are logged into ground cloud and perform pre trip and log into scanner at station, also ensure Drivers are ready to help with loading if needed due to station sorting issues
Give drivers pick up slips and Dispatch routes in ground cloud
Monitoring routes and arranging rescues/rescuing yourself if late (15 packages per route)
Find replacement or Run a route if anyone no shows
Ensure Drivers compliance in ground cloud, watched videos, coach daily based on score cards
Check mailbox for boxperts at the station for customer disputes and comment
Make schedule weekly on Sling
Vehicle maintenance daily preventative maintenance as needed (oil changes, fluid changes, tire rotate etc)
Prepare for post trip as drivers come back, ensure return boxes are delivered to door number 1, pick up boxes are either delivered to belt 1 on Saturday and Sunday or left in vehicle and parked in parking spot for next day deliveries
Ensure drivers have refueled or refuel yourself if needed and ready for next day operations
Ensure attendance records are kept up to date for payroll purposes
Inventory vehicles to determine proper vehicle allocations for costeffective operations and future growth, including the ability to track Maintenance records and order timely deferred maintenance.
Ensure vehicle road worthiness by working with DAs to maintain safety requirements, ground vehicles and ensure a replacement vehicle is available; champion team compliance to all vehicle inspection safety requirements
Work with teams to coordinate all repairs utilizing a combination of company vendors and 3rd party resources, provide recommendations on what vehicle inventory is required so standard repairs can be made quickly with little to no downtime on vehicles (e.g. shop supplies, special tools, mirrors, lights, bulbs, wiper fluid, etc.); coordinate with team members to facilitate the movement of vehicles to/from repair shops and cleaning facilities
Organize or help with emergency field repairs (e.g. minor field repairs, pullputs, tire changes, tows, etc.
Oversee collection and maintenance of all vehicle records and submit MMRs (Monthly Maintenance Records) to the station on a timely basis (i.e. mileage, inspection data, maintenance data, maintenance schedule, vehicle registration, insurance information, rental reporting, DOT compliance data, etc.) for