Customer Service Representative - Morgantown, United States - Viwinco Inc
Description
Job Summary:
Responsibilities:
- Ensuring resolution of customers' problems and concerns
- Maintaining customer accounts and records of interactions
- Providing expertise on product/service inquiries
- Completing assigned duties
Requirements:
- High school diploma or equivalent
- 13 years of experience in manufacturing
- Customer service experience
- Excellent communication skills
- Proficiency in MS Office and learning new software
- Extensive phone contact and problem-solving experience
- Attention to detail and organizational skills
What we have to offer:
- A friendly and supportive management team
- Discretionary bonuses for attendance, performance, and referrals
- Low-deductible insurance for you and family
- Company-sponsored 401(k) matching
- Generous paid time off and holidays
- Paid Parental Leave
- Education and professional development programs
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