Customer Service/sales Representative - Taunton, United States - Ad-A-Day Company, Inc.

Description

• Must have a positive, friendly, cando, entrepreneurial attitude and approach with all contacts on behalf of the Company, and maintain a "team" approach to sales, service, and interdepartmental communication within the organization.
• Must possess strong communication and organizational skills, with a clear, strong speaking voice and excellent telephone and social networking etiquette.
• Must have an excellent working knowledge of Windows PCbased hardware and software systems, including Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Must become proficient in American Business systems (ABS) windows software, wholesale distribution, quotes, order entry, time entry, and tracking functions, within two weeks.
• Minimum 2 years of customer service experience with excellent listening and problemsolving skills.
• Minimum 2 years of bookkeeping experience including journal entries and reconciliations
• General knowledge of printing, manufacturing, and promotional products business processes.
• Must be willing and able to periodically attend trade shows, ranging from 1 to 7 days. Must be willing and able to drive, fly, take a train, bus, or other vehicle to travel on company business.
• Ability to stand, bend, lift, move and pack product and materials up to 50 pounds required.
• Strict attention to verbal and written details is mandatory.

• Responsible for all aspects of customer service from start to finish.
• Answering and placing phone calls for sales and following up leads.
• Daily orderentry and maintaining accurate customer files; review documents for spelling, punctuation and grammatical errors and inconsistencies, including logo changes for customers.
• Prepare and deliver proofs to customers; follow through to obtain timely proof approvals.
• Assist in managing fulfillment orders utilizing mailing list software and variable data mailings.
• When assigned, provide backup telephone support for other departments.
• Other duties including bookkeeping, sales, and marketing as assigned.

• Compensation and benefits will be based on demonstrated knowledge, skills, abilities and experience.

• No

• Flexible schedule
• Paid time off

• 2 years

• Day shift
• Monday to Friday

• Associate (required)

• Bookkeeping: 2 years (required)