Manager - College Park, United States - University of Maryland

University of Maryland

Verified Company

College Park, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Posting Details:

Posting Details
Position Number:

Title:

Workday Technical Manager, MD Connect Workday Consortium
Functional Title:
Manager
Category Status:
33Exempt Regular
Applicant Search Category:
Staff
University Authorized FTE:
1.0
Unit:
USMO-All University System of Maryland Office Units
Campus/College Information:
The University System of Maryland Office (USMO), led by Chancellor Jay A. Perman, is the staff to the Board of Regents. Staff members advocate on behalf of the 12 USM institutions, facilitate collaboration and efficiencies among the institutions, and provide information about the system to the public. With leadership from the USM Board of Regents and Chancellor Perman, the USMO coordinates academic programs, assists with long-range planning and resource management, facilitates private fund raising, and provides financial stewardship.
Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

RESPONSIBILITIES

Service Operations and Customer Support

Provides guidance and leadership to constituent consortium teams to maximize the benefits of Workday in solving problems and enhancing operations.
Interfaces with Workday to maintain knowledge of product enhancement and security updates, and communicates knowledge with appropriate central and campus team members.
Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
Liaises with appropriate central and campus compliance and data privacy leads.
Troubleshoots technical issues, identifies root causes, and implements solutions to ensure system stability and reliability.

Technology Advancement:

Develops systems and structures as templates for institutions to use in the execution of internal and crosscutting projects.
Collaborates across the Workday support teams and business functions to support system functions, ensuring uptodate documentation of integrationrelated system functions, processes, and capabilities.
Stays abreast of Workday releases, new features, and best practices. Implements technology changes as needed to optimize system performance.

Leadership:

Serves as a key liaison with third parties and other internal stakeholders in support of automation. Works with campus stakeholders and the user community to identify and scope process and system improvement.
Leads and supervises projects and activities aided at implementing best practices and driving business growth.

Benefits Summary

Minimum Qualifications:

MINIMUM
QUALIFICATIONS

Education Level/Certifications:

Bachelor's degree.
Related experience may be substituted for the education requirement on a yearforyear basis with one year of fulltime experience being equivalent to 30 college undergraduate credits.

Experience:

Two (2) years' handson experience with Workday security, integration, and reporting.
Supervisory experience.

Knowledge/Skills/Abilities:

Excellent verbal and written communication skills; ability to communicate clearly and concisely across technology and business teams.
Ability to clearly define business challenges and identify and communicate technical and business changes required to address them.
Ability to drive decision making through a consensusbuilding approach.

Preferences:

PREFERENCES

Preferred Education Level/Certifications:

Workday Pro Certification security, integrations, reporting

Preferred Experience:

Workday experience in a higher education environment.
Experience with Adaptive Financial Planning
Experience with Adaptive Workforce Planning
Experience with Prism Analytics
Experience with People Analytics

Additional Certifications:

Additional Information:

HOW TO
APPLY:

Best Consideration Date: 05/03/2024.

Open Until Filled

Job Risks

Not Applicable to This Position
Physical Demands

Posting Date:

04/18/2024
Closing Date:

Open Until Filled

Yes
Best Consideration Date
05/03/2024
Diversity Statement:

**_The University System of Maryland is an equal opportunity, affirmative action employer without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin or ancestry, marital status, veteran status, physical or mental disability unrelated to an individual's ability to perform the job, in accordance with applicable law. As required by the 1986 Immigration Act, applicants should be prepared to present acceptable documentation showing their identities, their U.S. citizenship or alien status, and their authorization to work in the United States._