- Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures.
- Plan, organize, and control operations and activities related to A/R, collections, and direct billing for KTEA and its entities.
- Responsible for coordinating and directing operations and activities of assigned personnel.
- Direct supervision of assigned personnel, to include, interviewing and selection, training, performance evaluations, corrective actions and termination.
- Responsible for overall operation of the A/R area within Finance including monthly reconciliation of accounts.
- Routing all group billing to appropriate master account and ensuring the group accounts are billed timely and accurately.
- Participate in meetings related to group and/or convention bookings, and following up on the billing specific of each group.
- Communicate with clients and Conference Services Manager regarding group charge setup and postings.
- Correct billing errors, audit charges, and review posting to ensure maximum accuracy.
- Handle Post event charge inquiries, as well as, research and settle charge disputes.
- Participate in the development and maintenance of KTEA and all of its entities. policies and procedures.
- Responsible for calculating and billing of any leased tenants.
- Monitor and analyze hotel credit management operations for financial effectiveness and operational efficiency, overseeing the development and implementation of new and/or revised standards, services, policies and procedures.
- Maintain current knowledge of hospitality billing and collection industry trends, innovations, and practices.
- Communicate with departments, outside agencies, and the public to exchange information, coordinate activities, and resolve issues and/or concerns as required.
- Provides information regarding accounting policies, procedures and internal controls to team members as needed.
- Available and willing to work any changes in hours deemed necessary for business levels
- Responsible for maintaining a consistent, regular good attendance record.
- Ensures the highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner in an environment conducive to that goal.
- Perform revenue audits assigned by management.
- This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.
- Associates of Arts and Sciences degree in Accounting, Business Administration, or Hospitality
- A/R and Credit experience preferred.
- One year of Accounting experience required.
- Proficient in the use of Microsoft programs and other computer software.
- Interpersonal, networking, and public relation skills with emphasis on verbal communication and interfacing with a diverse array of people, i.e., executives, management, team members, guests, and /or vendors, using poise and tact.
- Prepare complex reports, correspondence, charts, layouts, forms, handbooks, memoranda and other information and instructions.
- Ability to effectively plan, organize, and direct operations and activities related to credit, billing, and A/R functions for a large enterprise with various business areas.
- Ability to maintain confidentiality.
- Skill in solving practical problems and dealing with situations where only limited standardization exists.
- Ability to obtain and maintain a Tribal Gaming License and a Class III Gaming License.
- Valid driver's license (Must be in possession while operating a Tribal Vehicle).
- Work nights, weekends and holidays as required.
- Required the ability to lift and/or move objects weighing up to 25 pounds.
- Constantly requires the ability to give and receive detailed information through verbal communication.
- Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
- Constantly requires working with fingers rather than the whole hand or arm.
- Constantly requires repetitive movement of the wrists, hands and/or fingers.
- Often requires walking or moving about to accomplish tasks.
- Occasionally requires standing and/or sitting for sustained periods of time.
- Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
- Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
- Occasionally requires stooping which entails the use of the lower extremities and back muscles.Infrequently requires crouching.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
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A/R & Credit Specialist - Airway Heights, United States - Northern Quest Resort & Casino
Description
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.Kalispel Hospitality
It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out ofthe following behaviors and beliefs:
CORE PURPOSE
We Make People Feel Special.Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.
CORE VALUES
We Take Pride In Everything We Do.Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.
Everyone is Welcome Here.Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible.
We Choose Excellence Every Day.Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.
Summary of Functions
Responsible for the overall operations and activities related to A/R for KTEA and all its entities. This includes hotel and conference collections, direct billing for sales, catering, conferences, linen services, upholstery services, and golf. Ensures that all group account billing is timely and accurate. Handles and reconciles daily credit card batches and charge disputes.
Essential Duties and Responsibilities
This job has no supervisory responsibilities.
Education
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles.The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions.The noise level in the work environment is usually moderate.
Travel Requirements
Local travel is occasionally required.Travel outside of the state is infrequently required.Typical travel time is generally less than a week.
