Enterprise Communications Network Manager - Houston, United States - Cypress-Fairbanks Independent School District

Mark Lane

Posted by:

Mark Lane

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Description

Job Title:
Manager - Enterprise Communication Network


Reports to:
Director, Network Infrastructure and Communications


Pay Grade:
(
TA-9
)

Wage/Hour Status:
Exempt


Primary Purpose:


Plan, organize, implement, service, and monitor District-wide technology communication systems and infrastructure initiatives; manage continual, uninterrupted operations of a large-scale, wide area networked technology data center; provide coordination and direction for all network and telecommunication systems.

Primarily is responsible for the installation, management, and oversight of all network infrastructure hardware, software, and communications technology equipment.


QUALIFICATIONS:


Education/Degree(s):


  • Required: Bachelor's degree preferred in Engineering or Computer Science related field
  • Preferred: Master's degree in the area of Business Management Administration
  • Professional experience: Minimum of 5 years experience in managing enterpriseclass network communications systems
  • Knowledge of educational technology trends and practices.
  • Certification in foundational networking principles is preferred in at least one of the following areas: Data Center, Routing and Switching, Security, Wireless or Voice over IP/ Collaboration.
  • Experience in project management and budgeting.
  • Must be a critical thinker with strong problemsolving skills.
  • Strong leadership and communication skills.
  • Ability to implement policy and procedures.

MAJOR RESPONSIBILITIES AND DUTIES:


Technical Management:


  • Lead problem determination and resolution for network, LAN/WAN infrastructure, telecommunications, and network security problems.
  • Administer the district's network at a technical and managerial level.
  • Monitor system utilization and recommend improvements.
  • Implement and manage backup processes and disaster recovery plans.
  • Act as liaison with network and telecommunication vendors, maintaining product support.
  • Maintain network design and configuration documentation.
  • Develop technical training options and improvement plans for personnel.

Organizational Management:


  • Complies with policies established by federal and state law, State Board of Education rule, and local board policy.
  • Manage daily network and data center operations to support core business and education goals.
  • Support administrative staff, teachers, and students in achieving instructional objectives.
  • Maintain positive, customerservicedriven interactions with stakeholders.
  • Collaborate with colleagues and supervisors to meet department goals.
  • Maintain positive and professional communication standards.

School/Organizational Collaboration:


  • Collaborate with other departments for successful project implementation.
  • Foster responsiveness among staff to support school/district goals.
  • Establish an organizational climate focused on highquality customer service.
  • Promote a positive working environment among staff and departments.
  • School/Organizational Improvement:
  • Identify and advocate for equipment upgrades and improvements to meet district needs.
  • Plan and coordinate enterprise networking projects in alignment with the District Technology Plan.
  • Identify and address the changing needs of the District.

Personnel Management:


  • Supervise and maintain an effective team capable of completing assigned goals.
  • Evaluate staff performance and provide feedback.
  • Define job performance expectations and develop improvement plans.

Administration and Fiscal/Facilities Management:


  • Oversee department projects to ensure ontime, withinbudget implementation.
  • Monitor operations and key performance indicators.
  • Prepare annual budget for infrastructure, communications, and networking.
  • Establish controls to monitor system performance and operating costs to maximize Return On Value (ROV).
  • Develop and manage District standards for technology use.
  • Drive longterm cost reductions and process improvements.

Professional Growth and Development:


  • Stays abreast of trends and developments in both technology and the integration of technology in the educational sector that may impact the overall effectiveness and efficiency of the District.
  • Participate in professional organizations to enhance department synergy.
  • Create and maintain a technology organization plan to support professional development.
  • Demonstrate professional, ethical behavior as a role model.
  • Contribute effectively to District and department goals.
  • Complies with policies established by federal and state law, State Board of Education rules, and local board policy.
  • Performs other duties as assigned.

Supervisory Responsibilities:


  • Manage and motivate the Enterprise Communications Network team with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress.

Mental Demands/Physical Demands/Environmental Factors:


  • Tools/

Equipment Used:
Standard office equipment including pe

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