Enterprise Communications Network Manager - Houston, United States - Cypress-Fairbanks Independent School District
Description
Job Title:
Manager - Enterprise Communication Network
Reports to:
Director, Network Infrastructure and Communications
Pay Grade:
(TA-9
)
Wage/Hour Status:
Exempt
Primary Purpose:
Plan, organize, implement, service, and monitor District-wide technology communication systems and infrastructure initiatives; manage continual, uninterrupted operations of a large-scale, wide area networked technology data center; provide coordination and direction for all network and telecommunication systems.
QUALIFICATIONS:
Education/Degree(s):
- Required: Bachelor's degree preferred in Engineering or Computer Science related field
- Preferred: Master's degree in the area of Business Management Administration
- Professional experience: Minimum of 5 years experience in managing enterpriseclass network communications systems
- Knowledge of educational technology trends and practices.
- Certification in foundational networking principles is preferred in at least one of the following areas: Data Center, Routing and Switching, Security, Wireless or Voice over IP/ Collaboration.
- Experience in project management and budgeting.
- Must be a critical thinker with strong problemsolving skills.
- Strong leadership and communication skills.
- Ability to implement policy and procedures.
MAJOR RESPONSIBILITIES AND DUTIES:
Technical Management:
- Lead problem determination and resolution for network, LAN/WAN infrastructure, telecommunications, and network security problems.
- Administer the district's network at a technical and managerial level.
- Monitor system utilization and recommend improvements.
- Implement and manage backup processes and disaster recovery plans.
- Act as liaison with network and telecommunication vendors, maintaining product support.
- Maintain network design and configuration documentation.
- Develop technical training options and improvement plans for personnel.
Organizational Management:
- Complies with policies established by federal and state law, State Board of Education rule, and local board policy.
- Manage daily network and data center operations to support core business and education goals.
- Support administrative staff, teachers, and students in achieving instructional objectives.
- Maintain positive, customerservicedriven interactions with stakeholders.
- Collaborate with colleagues and supervisors to meet department goals.
- Maintain positive and professional communication standards.
School/Organizational Collaboration:
- Collaborate with other departments for successful project implementation.
- Foster responsiveness among staff to support school/district goals.
- Establish an organizational climate focused on highquality customer service.
- Promote a positive working environment among staff and departments.
- School/Organizational Improvement:
- Identify and advocate for equipment upgrades and improvements to meet district needs.
- Plan and coordinate enterprise networking projects in alignment with the District Technology Plan.
- Identify and address the changing needs of the District.
Personnel Management:
- Supervise and maintain an effective team capable of completing assigned goals.
- Evaluate staff performance and provide feedback.
- Define job performance expectations and develop improvement plans.
Administration and Fiscal/Facilities Management:
- Oversee department projects to ensure ontime, withinbudget implementation.
- Monitor operations and key performance indicators.
- Prepare annual budget for infrastructure, communications, and networking.
- Establish controls to monitor system performance and operating costs to maximize Return On Value (ROV).
- Develop and manage District standards for technology use.
- Drive longterm cost reductions and process improvements.
Professional Growth and Development:
- Stays abreast of trends and developments in both technology and the integration of technology in the educational sector that may impact the overall effectiveness and efficiency of the District.
- Participate in professional organizations to enhance department synergy.
- Create and maintain a technology organization plan to support professional development.
- Demonstrate professional, ethical behavior as a role model.
- Contribute effectively to District and department goals.
- Complies with policies established by federal and state law, State Board of Education rules, and local board policy.
- Performs other duties as assigned.
Supervisory Responsibilities:
- Manage and motivate the Enterprise Communications Network team with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress.
Mental Demands/Physical Demands/Environmental Factors:
- Tools/
Equipment Used:
Standard office equipment including pe
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