Jobs

    Dental Front Office Coordinator - Phoenixville, United States - SDM Payroll, Inc.

    SDM Payroll, Inc.
    SDM Payroll, Inc. Phoenixville, United States

    3 weeks ago

    Default job background
    Description
    Kessler Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey

    Overview

    We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

    Schedule: Monday 8:00am-7:00pm, Tuesday and Wednesday 8:00am-5:00pm, Thursday 8:00am-3:00pm, and every-other Friday 8:00am-1:00pm

    Duties/Responsibilities
    • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
    • Schedule and confirm patient appointments to maximize the provider schedules.
    • Present treatment plans and financial responsibilities effectively to patients.
    • Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
    • Maintain a positive and professional image, both individually and within the workspace.
    • Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
    • Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
    • Other assigned duties and responsibilities per management.
    Required Skills/Abilities
    • Dental office experience required, including, but not limited to insurance knowledge, taking co-pays, etc.
    • Dentrix experience strongly preferred.
    • Excellent oral and written communication skills.
    • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
    • Facility with Microsoft Office and dental practice management software.
    • Positively contribute to a respectful and collaborative working environment with coworkers.
    • Facilitate patient comfort, care, and satisfaction consistently.
    • Willingness to advance skills through continuing education opportunities.
    • Present to work during scheduled shifts.
    Education and Experience
    • High School Degree.
    • Prior front desk experience in a medical or dental office.
    • People management or staff/ project coordination experience.
    Physical Requirements
    • Prolonged periods sitting at a desk and working on a computer.
    • Prolonged periods of periods of standing and bending.
    • Must be able to lift <15 pounds at times.
    Benefits for Full-Time Employees*
    • PTO, paid holidays, office closure days
    • Medical
    • Vision
    • Dental allowance
    • Uniform allowance
    • 401(k) Eligibility
    • And many more
    *Subject to change and eligibility

    Our Mission & Values: Drive All Decisions and Actions "To Make Our Teams, Patients, and Practices Happier and Healthier"
    • Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
    • Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
    • Communication - Set clear expectations and feedback to our patients and team members.
    • Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
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