- Refers standards of practice issues to supervisor for resolution.
- Responds to and helps resolve operational issues, including provider issues
- Participates in interview process.
- Serves as mentor within the dept
- Ensures safety policies and practice are maintained.
- Ensures equipment is in working order and quality control logs are completed as needed.
- Graduate of an accredited Medical Assistant Program or LPN
- Basic Life Support Certification
- Ambulatory Care Experience
- AAMA Certification
- Excellent customer service, public relations and communication skills
- Ability to prioritize and work with a fluctuation in workload while working independently
- Ability to adapt to change and engage in ongoing process improvement
- Flexibility to work at other sites is encouraged
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Lead Medical Assistant - St Paul, United States - Fairview Health Services
Description
Overview
M Health Fairview has an immediate opening for a Lead Medical Assistant at the Woodwinds Clinic located in Woodbury, MN. Join M Health Fairview, the largest healthcare system in the state The M Health FV Woodwinds Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays This provides an excellent work life balance
This position is eligible for a $4000 Sign On Bonus
This is a 1.0 FTE (80 hours per two week pay period) opening, four ten hour shifts.
M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO For details, please visit our benefits page by clicking here )
Responsibilities Job Description
The working lead serves as the "go to" person to assist with communication, coordinates and provides training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Champions and promotes a collaborative and conducive team environment. Completes sophisticated and/or high-level project work but is not a substitute for team member thinking and initiative.
Job Expectations:
Lead Medical Assistants will coordinate daily activities of the team to ensure patient needs are met. They are responsible for daily work assignments and makes adjustments to meet department requirements. Lead MAs will assist with arranging immediate coverage for sick calls and assigns breaks. They will provide observations and assists with testing for proficiency regarding performance, conduct and behavior for performance management. The Lead will attends clinic meetings and communicates appropriate information; serving as a clinic representative at peer groups or other meetings as needed. Leads will promote a team environment within the department, other site departments, and other clinics. Coordination of staff orientation and training as well as provide education and orientation to new and existing staff is also an important function of the Lead MA position.
Qualifications
Required Qualifications
Preferred Qualifications
Other Skills We Desire:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
