- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers' expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
- Barron's 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere's World's Most Ethical Companies
- Fortune World's Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
- Following standard operating procedures, contacts customers via phone, fax, email or standard letter to bring accounts to a current status.
- Completes system assigned tasks within the designated timeframes.
- Reconciles and applies customer payments posted on account.
- Monitors the status of delinquent accounts, via the collector dashboard, taking care to see high priority tasks to completion.
- Researches customer inquiries related to billing concerns and misapplied payments, escalating more complex matters through the appropriate channels.
- Understands issues and problem accounts impacting the portfolio and communicate systemic or recurring items to avoid further delinquency.
- Processes payments from delinquent customers and negotiate payment arrangements and/or settlements when necessary.
- Engages management and/or sales when required or appropriate to expedite resolution of customer issues and/or outstanding receivables.
- Accurately and concisely documents actions taken on assigned accounts with the system application.
- Responds timely to requests and questions from other Departments including Sales, Customer Service, Billing and Controllership.
- Initiates or processes write-offs, bad debt recoveries, and credit memos in accordance with defined procedures and levels of authority.
- Performs other job-related duties as assigned or apparent
- High School diploma or GED
- A thorough knowledge and understanding of collections transactions and processes.
- 2 years of collections or relevant experience required.
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
-
Collections Specialist
1 week ago
Republic Services, Inc. Fall River, United StatesWith general direction and working within established guidelines and limits of approval, the Collections Specialist performs a wide variety of collections functions and related activities for an assigned portfolio of customer accounts. PRINCIPAL RES Collections, Specialist, Remot ...
-
Collection Specialist
7 hours ago
Rockland Trust Bank Brockton, United StatesRockland Trust is seeking a Collections Specialist in our Brockton office. This position is primarily responsible for all collection activities associated with reducing delinquency on the Banks consumer, residential mortgage, home equity and busines Specialist, Banking, Healthcar ...
-
Collection Specialist
3 weeks ago
Chefs' Warehouse New Bedford, United StatesAbout The Chefs' Warehouse · The Chefs' Warehouse, Inc. ) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid a ...
-
Collection Specialist
1 week ago
Rockland Trust Brockton, United StatesRockland Trust is seeking a Collections Specialist in our Brockton office. This position is primarily responsible for all collection activities associated with reducing delinquency on the Bank's consumer, residential mortgage, home equity and business banking loan portfolios as a ...
-
Collection Specialist
1 week ago
LMA Recruitment Providence, United StatesJob Description · Job DescriptionJob Title: Project Archivist (Outreach Coordinator) · Job Max Pay: $24.71/Hr on W2 · Job Location: 101 Friendship Street, Providence, Rhode Island 02903 · Job Duration: 3 months of contract possibilities for an extension. · Job Timings: 8:00 AM to ...
-
Debt Collections Specialist
3 weeks ago
City Personnel Providence, United StatesJob Description · Job DescriptionAn innovative manufacturing company located in Providence, RI, is presently in search of a dedicated and adept Debt Collections Specialist to join their team. This critical position presents an engaging chance to enhance the efficiency of the comp ...
-
Credit & Collections Specialist
7 hours ago
Dairy Farmers of America Mansfield, United States**Position** : Credit & Collections Specialist · **Location** : Mansfield, MA · **Requisition ID:** : 25993 · **General Purpose:** · Contact existing customers to complete credit applications. This includes ensuring contact information is accurate, completing reference requests, ...
-
Credit & Collections Specialist
7 hours ago
Dairy Farmers of America, Inc. Mansfield, United StatesContact existing customers to complete credit applications. This includes ensuring contact information is accurate, completing reference requests, and reporting. Handle multiple files at one time. Work closely with the department Credit Analysts and Collections, Specialist, Appli ...
-
Credit & Collections Specialist
7 hours ago
Granite City Electric Supply Brockton, United StatesGranite City Electric Supply is the area's premiere electrical distributor serving electrical contractors as well as residential, commercial and industrial customers for over 100 years. With branches covering Massachusetts, Rhode Island, New Hampshire, Vermont, New York and Conne ...
-
Collection Specialist
3 weeks ago
Rockland Trust Brockton, United StatesRockland Trust is seeking a Collections Specialist in our Brockton office. This position is primarily responsible for all collection activities associated with reducing delinquency on the Bank's consumer, residential mortgage, home equity and business banking loan portfolios as a ...
-
Medical Billing and Collections Specialist
2 weeks ago
Healthcare Practice Solutions, Inc. Massachusetts, United StatesA nonexempt position responsible for monitoring and taking action on patient outstanding balances, including accounts receivable, collections, processing of unapplied credits, and other duties to assist in the timely collection of funds owed to the practice. · Essential Job Respo ...
-
Collections Specialist
1 week ago
Rubin & Rothman, LLC. Islandia, United StatesWe know and understand our success is driven by our talented collectors and we are seeking a few good collectors to enhance our operations If you are exploring the next step in your career, we want to discuss the opportunities we can provide for you to join our winning team · Dut ...
-
Local Remote Collections Specialist
2 weeks ago
eTeam Inc Massachusetts, United States Temporary*SS01* · *JOB DESCRIPTION* · *Location: onsite 100% of the time to start* · *parking: on the street* · _ *Reimbursement Specialist "QUICK OFFER"*_ · *Responsibilities* · This position can be in office, hybrid or remote · The Overpayment Specialist (OVPS-I) is assigned a group of ...
-
Credit and Collections Specialist
2 weeks ago
TechTrueUP North Kingstown, United StatesJob Description: This role will sit onsite through August and then transition to hybrid. · Job Summary · The Credit and Collections Specialist provides analytical support and coordination of credit and collection activities for both client's segments, including active and inactiv ...
-
Auto Collections Specialist
1 week ago
defi AUTO LLC Providence, United States**About defi SOLUTIONS**: · defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, t ...
-
Medical Billing/collections Specialist
1 week ago
NH NeuroSpine Institute Bedford, United StatesWe are a high-volume multi-specialty practice looking for a full-time experienced medical billing/collections specialist to grow our team oriented billing department. · This position requires a strong knowledge and understanding of patient collection practices, medical billing, a ...
-
Financial Business Systems Analyst
2 weeks ago
CACI Bristol, United StatesFinancial Business Systems Analyst (Client Specialist)Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 25%Type of Travel: Local* * *What You'll Get to Do · Are you interes ...
-
Patient Access Specialist
5 days ago
Ensemble Health Partners Bristol, United States Full timeThank you for considering a career at Ensemble Health Partners · Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle s ...
-
Nursing Assistant
3 weeks ago
Steward Health Care Fall River, United States Part timeAt Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is ...
-
Nursing Assistant
1 week ago
Saint Anne's Hospital Fall River, United States Full timeJob Type: Full Time Department: SAH Telemetry At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience infor ...
Collections Specialist - Fall River, United States - Republic Services, Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
ABOUT THE COMPANY
Republic Services, Inc
(NYSE:
RSG) is a leader in the environmental services industry.
We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services.
Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion.We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve.
By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams.
Our company values guide our daily actions:
In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants.
These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services' strategy is designed to generate profitable growth.
Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and WasteWe continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions.
The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage.
We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
SUSTAINABILITY INNOVATION
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging.
We are building a network of Polymer Centers and Blue Polymer facilities across North America.We continue to advance decarbonization at our landfills.
As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
RECENT RECOGNITION
POSITION SUMMARY:
With general direction and working within established guidelines and limits of approval, the Collections Specialist performs a wide variety of collections functions and related activities for an assigned portfolio of customer accounts.
PRINCIPAL RESPONSIBILITIES:
PREFERRED QUALIFICATIONS:
MINIMUM QUALIFICATIONS:
Eligible employees can elect to participate in:
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:
Republic Services is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.