Data Center Noc Operator - Reston, United States - FactSet Research Systems

FactSet Research Systems

Verified Company

Reston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Role & Department Description:

Responsibilities:

Actively monitor, report, and troubleshoot FactSet's data centers, POPs and hybrid Cloud hosted infrastructure.
Actively monitor, report, and troubleshoot FactSet's global network infrastructure.
Engage with carriers to troubleshoot network connectivity issues.
Rack, Stack and cabling of data center equipment, such as Compute servers, Storage, Network appliances.
Perform rack installs, rack decommissioning, operational readings, and inventory management.
Execute structured cabling tasks, including building Ethernet cabling and running fiber cables, amid various network devices.
Maintain logistics related to shipping and receiving parts and hardware, including necessary documentation and communication.
Maintain and update procedural documentation for internal teams, ensuring operational procedures are welldocumented and transparent.
Maintain clean and safe working environment within the data centers.

Minimum Requirements and Work Environment:

This is an overnight fulltime position requiring 40 hours per week.
Work shifts may include evenings, nights, weekends and holidays to accommodate 24/7 data center operations.
Work involves physical activities such as standing, walking, bending, and lifting of equipment up to 50lbs.
Employee will be working in an environment with a moderate noise level due to server fans and cooling systems.
2 years of Data Center and NOC work experience.
Proficient in using hand tools for equipment installation and maintenance.

Desired Qualifications:

Excellent communication and collaboration skill ability to work with minimum supervision yet having the aptitude to know when to seek additional resources/escalation along with skillful time management.
Proven experience as a Data Center/NOC Technician or similar role.
Strong knowledge and understanding of computer hardware and networking principles.
Familiarity with operating systems such as Windows, Linux, or Unix.
Knowledge of networking including switching, routing, troubleshooting principles.
Excellent troubleshooting and diagnostic abilities.
Strong organizational skills and attention to detail.
Ability to handle highpressure situations and prioritize tasks.
CCNA, A+ Certification desired but not required.

Education Requirements:

Associate Degree or equivalent work experience

The budgeted hourly range for this position in the states of California, Connecticut and New York is $27.00- $31.00.

Why Life is Better as a FactSetter:

FactSet looks to foster a globally inclusive culture. From leadership commitment, to employee led resource groups, FactSet has diversity, equity, and inclusion as a priority.

Read more about our priorities here:

FactSet believe giving back to our communities is part of our culture.

From volunteer opportunities to working with non-profit partners, you can read more about our commitments here:

Secure your future with our discounted employee stock purchase program and 401K matching
4 weeks paid time off your first year of employment
No or low cost medical, dental and vision care
Reimbursement for eligible expenses related to the CFA, CIPM, CAIA and FRM exams
Wellness programs including gym discounts and more
16 weeks paid parental leave for the primary caregiver (4 weeks for secondary)
Employee referral bonuses
And more

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process.

All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

FactSet participates in E-Verify

FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity