Blood Bank Supervisor - Smithtown, United States - St. Catherine of Siena Hospital

Description

The Blood Bank Supervisor, under the general direction of the laboratory director and supervision of the technical supervisor, provides oversight of the department's operation and day-to-day supervision of testing personnel and the reporting of findings/test results in accordance with established hospital and departmental policies and procedures.

The Supervisor is responsible for maintaining all policies and procedures and for ensuring compliance with all regulatory requirements.

Additionally, the manager must be able to perform all routine and special procedures associated with the department in a prompt, accurate and reliable manner according to established hospital and departmental policies and procedures.

Performs additional duties as required by the Administrative Director of the Laboratory and/or the Laboratory Medical Director.


DUTIES/RESPONSIBILITIES:

• Under the general direction of the laboratory director and supervision of the technical supervisor, provides oversight of the department's operation and daytoday supervision of testing personnel and the reporting of findings/test results in accordance with established hospital and departmental policies and procedures during the preanalytic, analytic and postanalytic phases of testing.
• Shall be accessible to the laboratory's testing personnel, as needed, to resolve technical problems in accordance with established policies and procedures established by the laboratory director.
• Assumes responsibility for the proper performance of all laboratory procedures and the reporting of test results in the absence of the laboratory director.
• Prepares monthly summary (i.e. preanalytical, analytical, postanalytic updates/deviations related to quality control, environment, analyzers/equipment, reagents/supplies, recalls, patient problems, personnel, proficiency testing, interfaces, etc.) for technical supervisor review to assess acceptable levels of performance.
• Demonstrates initiative with strong ability to identify, analyze and solve problems.
• Resolves technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications (nonconformance event).
• Monitors test analyses and specimen examinations to ensure that acceptable levels of analytical performance are maintained.
• Reviews work performance of departmental employees and performs or assists in the performance evaluation process and competency assessment on a timely basis. Provides appropriate feedback of employee behavior.
• Demonstrates initiative with strong ability to identify, analyze and solve problems.
• Resolves technical problems and ensures that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications (nonconformance event).
• Ensures that in the event of nonconformance, all results of test examinations are not reported until all corrective actions have been taken and the test system is properly functioning.
• Reviews test results so as to ensure that laboratory personnel who have been authorized to release results are performing the test methods as required for accurate and reliable results.
• Effectively communicates with superiors, peers and subordinates (internal and external) in a professional manner.
• Maintains open lines of communication with staff and management, including bringing problems and nonconformities to the attention of laboratory management.
• Participates in the interviewing and hiring processes, assures adequate staffing and initiates and documents the performance coaching, counseling and/or progressive disciplinary actions up to and including recommending termination.
• Identifies training needs and verifies that all staff is trained and competent prior to independently performing testing on patient specimens.
• Evaluates the competency of all testing personnel and assures that staff is competent to perform test procedures independently and report test results promptly, accurately and proficiently.
• Verifies that testing personnel are competency assessed semiannually during the first year of hire, and thereafter annually, as being competent for assigned tasks and that remedial action is performed when staff does not perform as expected. Reevaluates testing personnel's performance if test methodology or instrumentation changes.
• Meets regularly with staff and continuously improves staff's skills by providing continuing education, onthejob training and/or inservices.
• Ensures employees are observing appropriate policies and procedures.
• Ensures compliance of all staff members with recommended continuing education credits and safety protocols and practices, personal protective equipment, waste disposal.
• Maintains accurate records and provides statistical reports on the operation of the department as needed.
• Prioritizes assignments and meets deadlines effectively and efficiently and ensures adequate tur