Customer Service Representative - Paragould, United States - Teleflora

Teleflora Paragould, United States

1 week ago

Description

**Customer Service Representative - Teleflora**

Paragould, AR 72450, USA

Full-time

**Company Description**

Teleflora brings together the time-honored tradition of sending flowers with the modern benefits of an advanced florist network. By tapping over 11,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist--even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep--Teleflora's network of professional florists create artistic arrangements personally delivered in a vase, often on the same day. And, with the organization's pioneering "Flowers in a Gift" Collection, the recipient gets a keepsake that turns the treasured gesture of a bouquet into a lasting memento. Luxe yet affordable, aspirational yet accessible, Teleflora makes every day an occasion. Follow Teleflora on Facebook.

Teleflora is looking for enthusiastic candidates who are willing to act as the frontline contact by answering all Florists calls. If you have an excellent Customer Service background, this may be the position for you Customer Service is the one stop shop for our florists.

The Wonderful Company is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

**Disclaimer:**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

**Job Description**

**A day in the life at Teleflora:**

The Customer Service Representative will take customer service related calls from our member florists including billing calls and confirming floral orders for their shop. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service.

Assist our customers with their questions, requests, product purchases, and problems. Incoming calls include, but are not limited to the following:

Customer monthly statements

Flower Orders

Product Orders

Directory Orders and Changes

Co-op Advertising Orders and Changes

Wire Order Guarantee disputes

Credit Card Deposits

EFT Deposits

Credit Card Product and Equipment Orders

Credit Card Equipment Troubleshooting

Web Hosting

Technology

Additional duties as needed

**Qualifications**

**Your contribution to Teleflora:**

COVID vaccination will be required for this position unless candidate has a legally valid exemption.

**Education:**

High school diploma, college business courses or undergraduate courses.

**Knowledge/Skills**:

Strong written and oral communication skills

Ability to make decision with little direction

Strong attention to detail

1-2 years Customer Service/Call Center experience

Basic math skills

Ability to speak clearly in a well-modulated voice using good diction

Typing 25 WPM/ net minimum

Knowledgeable in basic computer skills

**Working Conditions**:

Must be able to work extended hours (overtime as requested) to meet company deadlines

Flexibility. Shift requirements may change based on department needs and company programs

Holiday time off will be prohibited due to increased order volume

**Additional Information**

**Our dedication to you:**

Competitive benefits package including Medical, Vision, Dental, 401k

Paid Time Off (increases with additional years of service)

10 Paid National Holidays

Paid Sick Leave

Life and Dependent Life Insurance

Long Term Disability

Education Reimbursement

Onsite gym

Wellness tracking and incentives

Free smoking cessation program

Wonderful Giving () -- allowing you to donate company money to a cause of your choice

Work life balance

*Due to Covid-19, Teleflora employees currently work from home. You will need to have a quiet, home office area with reliable internet coverage and will be provided with equipment. Working from home is temporary and employees will return to the office at a later time this year.*

All your information will be kept confidential according to EEO guidelines.

EEO is the law -

**Videos To Watch**

Customer Service Representative - Teleflora

Paragould, AR 72450, USA

Full-time

customer service representative

1 week ago

Family Dollar Paragould, United States

Family Dollar - 300 W KINGS HIGHWAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete c ...
dfa service representative

1 week ago

Arkansas Government Job Paragould, United States

DFA SERVICE REPRESENTATIVE · Date: Apr 12, 2024 · Req ID: 38877 · Location: · Paragould, AR, US, 72450 · Category: DFA - REVENUE SERVICES DIV · Anticipated Starting Salary: $31,892 · Position Number: · County: Greene · Posting End Date: 5/20/2024 · Anticipated Starting Salary: $ ...
dfa service representative

2 weeks ago

Arkansas Government Job Paragould, United States

DFA SERVICE REPRESENTATIVE · Date: Apr 24, 2024 · Req ID: 39345 · Location: · Paragould, AR, US, 72450 · Category: DFA - REVENUE SERVICES DIV · Anticipated Starting Salary: $31,892 · Position Number: · County: Greene · Posting End Date: 5/1/2024 · Anticipated Starting Salary: $3 ...
dfa service representative

1 week ago

Arkansas Government Job Paragould, United States

DFA SERVICE REPRESENTATIVE · Date: May 14, 2024 · Req ID: 38877 · Location: · Paragould, AR, US, 72450 · Category: DFA - REVENUE SERVICES DIV · Anticipated Starting Salary: $31,892 · Position Number: · County: Greene · Posting End Date: 5/20/2024 · Anticipated Starting ...
Customer Service Representative

5 days ago

Virginia Walls - State Farm Agent Paragould, United States

Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financi ...
Customer Service Representative

2 weeks ago

Omega Enterprises Manila, United States

As an employee (m/f/d) of R+V Insurance, you have the power to shape the insurance of tomorrow. Our goal is to provide the perfect framework for your talent and passion. We strive to pave the way for innovative insurance solutions and bring our shared values to life. · Let's expl ...
customer service representative

2 days ago

Family Dollar Walnut Ridge, United States

Family Dollar - 500 SW FRONT ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
customer service representative

2 weeks ago

Family Dollar Lake City, United States

Family Dollar Highway 18 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...
Customer Service Representative

1 week ago

Arisa Health Jonesboro, United States

Arisa Health is seeking candidates to fill a Customer Service Representative position in our Northeast Region. This position will travel to various locations within the Northeast region.. The Customer Service Representative will schedule appointments on behalf of medical staff me ...
customer service representative

1 week ago

Family Dollar Pocahontas, United States

Family Dollar HWY 62 W [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
Guest Service Representative

3 days ago

Nothing Bundt Cakes Jonesboro, United States

Nothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service t ...
Patient Service Representative/Rehab Aide

1 week ago

Intermountain Healthcare State University, United States

Job Description:This is a multipurpose position in which duties range from carrying out basic patient care tasks as directed by a licensed therapist to overseeing a variety of operational activities for the department.Job EssentialsAssist the Therapist in carrying out the orders ...
Patient Service Representative/Rehab Aide

1 week ago

Intermountain Healthcare State University, United States

Job Description: · This is a multipurpose position in which duties range from carrying out basic patient care tasks as directed by a licensed therapist to overseeing a variety of operational activities for the department. · Job Essentials Assist the Therapist in carrying out th ...
customer service representative

2 days ago

Family Dollar Trumann, United States

Family Dollar - 443 HWY 463 S [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
customer service representative

12 hours ago

Family Dollar Jonesboro, United States

Family Dollar - 106 S GEE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
customer service representative

2 weeks ago

Family Dollar Manila, United States

Family Dollar - 801 S STATE HIGHWAY 77 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complet ...
dfa service representative

2 weeks ago

Arkansas Government Job Pocahontas, United States

DFA SERVICE REPRESENTATIVE · Date: Apr 23, 2024 · Req ID: 39259 · Location: · Pocahontas, AR, US, 72455 · Category: DFA - REVENUE SERVICES DIV · Anticipated Starting Salary: $31,892 · Position Number: · County: Randolph · Posting End Date: 4/29/2024 · Anticipated Starti ...
dfa service representative

4 days ago

Arkansas Government Job Pocahontas, United States

DFA SERVICE REPRESENTATIVE · Date: May 17, 2024 · Req ID: 38791 · Location: · Pocahontas, AR, US, 72455 · Category: DFA - OFC OF CHILD SUPPORT ENF · Anticipated Starting Salary: $31,892 · Position Number: · County: Randolph · Posting End Date: 5/22/2024 · Anticipated St ...
dfa service representative

5 days ago

Arkansas Government Job Pocahontas, United States

DFA SERVICE REPRESENTATIVE · Date: Apr 4, 2024 · Req ID: 38791 · Location: · Pocahontas, AR, US, 72455 · Category: DFA - OFC OF CHILD SUPPORT ENF · Anticipated Starting Salary: $31,892 · Position Number: · County: Randolph · Posting End Date: 5/22/2024 · Anticipated Sta ...
Customer Service Representative

5 days ago

David McClain - State Farm Agent Jonesboro, United States

Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...