Rooms Inspector - Oceanside, United States - Sage Hospitality

Mark Lane

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Mark Lane

beBee recruiter


Description

Why us?:


SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a Rooms Inspector to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community.

We pride ourselves on our keen attention to detail and constant disruption to the market. We always provide unrivaled hosts to guests from all reaches.


Job Overview:


The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests.

Responsible for training associates on customer service, cleaning standards, and adherence to the department's operations. Inspects rooms and assigned areas for cleanliness and maintenance.


Responsibilities:


  • Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
  • All other duties as assigned, requested or deemed necessary by management.

Qualifications:

Education/Formal Training
High school education or equivalent experience.


Experience


Experience required by position is from one to two years of employment in a related position with this company or other organization(s).


Knowledge/Skills

  • Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned onthejob.
  • Requires supervisory skills.
  • Ability to interpret reports

Physical Demands

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to communicate with guests and staff
  • Ability to inspect guest rooms and review reports
  • Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
  • Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
  • Carrying up to 35 lbs. of supplies.
  • Bending picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.
  • Mobility continuous movement throughout hotel. Continuous standing 90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders approximately 3 feet, 2% of 8 hour shift.
  • No driving required.

Benefits:


  • Medical, dental, & vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Eligible to participate in the Company's 401(k) program with employer matching
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
**Position Range: $17.00 Per Hour - $18.00 Per Hour

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