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    Honda Customer Service Representative - Manchester, United States - AutoFair Automotive

    AutoFair Automotive
    AutoFair Automotive Manchester, United States

    1 week ago

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    Description

    **AutoFair Honda** is seeking a **Customer Service /** **Sales** **BDC representative** to join our team. **We are looking for someone who can work evening and weekend shifts** **Benefits:**

    Aggressive & Rewarding Compensation Package

    Medical, Dental, Vision, Life and Disability

    401 K Plan with company match

    Paid vacation

    World-class training and professional development

    Growth opportunities for career advancement

    Employee vehicle purchase plans

    Discounts on products and services

    Flexible Work Schedule

    Health and wellness

    **Responsibilities:**

    Answer customer calls and establish follow-up with sales appointments

    Greet opportunities and provide pre-set proposals.

    Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

    Provide customers with initial product information & direct them to the appropriate dealership resources

    Present initial financing options based on customer needs

    Follow up with leads that are not ready to make an appointment or no-show

    Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management

    Utilize CRM tracking system daily

    **Requirements:**

    At least one previous role based in strong customer service experience

    Team player attitude

    Prompt and courteous

    Enthusiastic personality

    Must have strong computer skills

    Willing to submit to a pre-employment background check & drug screen

    **AutoFair Automotive Group** is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

    **AutoFair Automotive Group** offers opportunities with the following brands:

    **Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Volkswagen**

    *AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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