Restaurant Supervisor - Baltimore, Maryland, United States
19 hours ago
Job description
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests' expectations within their level of responsibility.
This role pays an hourly rate of $18.00-$24.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until May 8, 2026.
Responsibilities
- Supervises shift coverage and coordinates breaks for team members.
- Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
- Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times.
- Complies and ensures compliance with liquor laws regarding alcohol service where applicable.
- Complies with all departmental food and franchise contractual agreements.
- Conducts end of shift reports for cashiers on shift.
- Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary.
- Provides on-going supervision and mentoring to team members.
- Monitors product quality and ensures high level of guest service.
- Coordinates in the on-going coaching and mentoring of team as directed by department management.
- Must maintain excellent attendance and be available to work events and varied schedules per business need.
- Maintains the quaility and timelyness of all catering areas service.
Qualifications
- 1-3+ years supervisory experience as a supervisor/manager in a restaurant/casino environment.
- Must acquire and maintain a valid Health Food Handlers Card.
- Must acquire and maintain a Alcohol Awareness Certification.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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