Hotel Banquet Set Up - Riverview, United States - Hilton Garden Inn
Description
What Makes a McKibbon Hotel Banquet Setup Attendant?
The hotel's Banquet Setup Attendant works to ensure all banquet events are set based on the requirements of the client and the banquet event order.
A Day in the Life:
- You will be knowledgeable about the banquet menu, offering suggestions and being able to answer questions
- You will service guests' special requests as aligned with company and brand standards.
- You will maintain adequate supplies of clean dishware.
- You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
- You will collect dirty dishes and tableware, and run them through the dishwasher.
- You will assist with the setup and breakdown of banquet events
- You will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
- You will clean any spilled items, broken items, and remove trash, when necessary.
- You will mop or vacuum floors.
- You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
- You will perform other various duties as requested by management.
Requirements:
- One to two years' experience in a customer service role
- The ability to work a flexible schedule, including shift work, weekends, and holidays
- The legal ability to lift, pull or push up to 50 lbs. on a regular basis
- The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
- The ability to anticipate customer needs, and change course of action accordingly
Ideal Skills & Qualities:
- The drive to approach each guest interaction with the mindset of exceeding guest expectations
- Embracing the culture, and personifying it in daily interactions with guests and team members
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