Hospice Intake Coordinator - Ontario, United States - Vineta Hospice Care

Description

• Strong computer skills, including data entry and record keeping
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize tasks in a fastpaced environment
• Knowledge of phone systems: Tigerconnect and ability to handle high call volumes

• The Intake Coordinator will be responsible for managing the intake process for new patients, ensuring accurate and timely completion of paperwork, and providing excellent customer service
• Answer phone calls and respond to inquiries from patients, providers, and insurance companies
• Accepts referrals and ensure proper documents are obtained
• Schedule appointments and coordinate with other departments as neededMaintain accurate and uptodate patient records in HospiceMD
• Assist with medical record management, including filing, scanning, and retrieval
• Adhere to HIPAA regulations to ensure patient confidentiality
• Collaborate with the billing department to resolve any insurance or payment issues
• Provide exceptional customer service to patients, addressing any concerns or questions

• Answer phone calls and respond to inquiries from patients, providers, and insurance companies
• Accepts referrals and ensure proper documents are obtained
• Schedule appointments and coordinate with other departments as needed
• Maintain accurate and uptodate patient records in HospiceMD
• Assist with medical record management, including filing, scanning, and retrieval
• Adhere to HIPAA regulations to ensure patient confidentiality
• Collaborate with the billing department to resolve any insurance or payment issues
• Provide exceptional customer service to patients, addressing any concerns or questions

• Hospice & Palliative Medicine

• Monday to Friday

• Customer service: 1 year (preferred)
• Medical terminology: 1 year (preferred)
• Computer skills: 1 year (preferred)

• Ontario, CA preferred)

• Ontario, CA 91764: Relocate before starting work (preferred)