Director IT CED - Tulsa, United States - Cherokee Nation Businesses

Description

Job Description

SUMMARY

Provide IT Leadership for the Cultural and Economic Development ("CED") business unit ("BU") including but not limited to oversight of third-party vendor services and internal IT support. Provide IT project management and establish regular executive level metrics/reporting. Ensure BU operational concerns are quickly addressed and resolved while leading continuous improvement efforts to prevent reoccurrence. Align IT priorities and technology to support strategic and business initiatives. Assist in the protection and sustainment of a secured environment through documented remediations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Provides leadership to direct technology resources and managed services vendors to provide service desk, asset management, cybersecurity, and other technology functions as required.
• Provides life cycle project management from gathering requirements to successful delivery of project objectives.
• Identifies recurring issues and ensures quick resolution or escalation to minimize business interruptions.
• Provides vendor management to ensure SLAs are adhered to; continuous business operations, and projects are completed on time and within budget.
• Partners with the BU to ensure technology is aligned to current operations and providing future strategic growth.
• Provide technology oversight for use of audio and video equipment and technology.
• Maintains, revises, and develops as needed, processes and procedures for areas of responsibilities to ensure a secure operational environment.
• Focuses on aligning IT priorities and technology to support strategic and business initiatives.
• Supports back-office technology, as well as customer facing solutions and operations.
• Track vendor invoices, project expenses, prepare budget to actual reports, prepare expense reports, and communicate with vendors and internal departments.
• Assist in the protection and sustainment of a secured environment through documented remediations.
• Ensures timely communication to business leaders regarding problem resolution and project status information.
• Performs other job-related duties as assigned.

SUPERVISORY/MANAGEMENT AUTHORITY

Supervise/manage a department and have authority over hiring/firing/performance decisions.

EDUCATION AND EXPERIENCE

• Bachelor's degree in information technology or related field and minimum of 10 years of IT leadership experience or an equivalent combination of education and experience. Prefer experience in video and film operations.

KNOWLEDGE, SKILLS AND ABILITIES

• Demonstrated knowledge in technology leadership with advance. knowledge in end user computing (Mac/PC), infrastructure, cybersecurity, and environment using O365 and Azure Services.
• Knowledge of establishing and implementing IT policy, metrics reporting, and HR responsibilities for IT staff.
• Demonstrated leadership skills with abilities to prioritize work assignments and projects.
• Demonstrated skills in customer service and vendor management.
• Proven ability to learn new systems and technologies quickly.
• Ability to analyze, understand, and effectively communicate deep technical material.
• Proven project management skills including creating a portfolio, program management, gathering requirements, leading projects from start to successful completion.
• Ability to manage multiple assignments, demonstrate organizational skills, attention to detail and leading without direct supervision,
• Ability to identify alternative solutions, conclusions, or approaches to problems.
• Excellent written, organization, attention to detail, communication, and presentation.
• Must have and maintain a valid driver's license,

WORK ENVIRONMENT

Work is primarily performed in a climate-controlled office setting. Work will require local travel with limited overnight stays. Work will require to be available 24x7 in the event of a BU IT operations interruption. Work will require light physical effort and handling of average-weight objects up to 15lbs with some standing or walking.

About Us

Are you fun and highly motivated? Do you like to take on new challenges in a team-focused environment? Are you committed to delivering high-quality work? If so, you may be a great candidate for the CNB team

Cherokee Nation Businesses (CNB) is the economic engine of Cherokee Nation - the largest Native American tribe. As the parent company of 35 businesses, CNB operates three divisions: Hospitality, Cherokee Federal and Cultural & Economic Development. We employ more than 7,500 people who work in 26 countries, 50 states and 2 U.S. territories. We are hiring entrepreneurial leaders who have the motivation to develop and grow our diverse portfolio of companies.