Inside Sales Professional - Tucson, United States - SCI Shared Resources, LLC

SCI Shared Resources, LLC

Verified Company

Tucson, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Providing exemplary customer service to the Hispana Community, as the primary customer contact sells at need cemetery property and products as well as pre-need funeral and cemetery arrangements.

Generates Revenue selling customized special goods to walk-in and warm leads directly to the customer. Ability to work in death industry and exhibit compassion.

JOB RESPONSIBILITIES

Connects with families through listening, honest communication and genuine concern developing an understanding of each family's unique needs, culture, and concerns. Presents electronic presentations to customers, explaining services, products, and property options. Drives company vehicle to show customer available cemetery plots or columbarium niches. Discusses options with customer answering their questions to assist with making selections. Enters selections into electronic contract. Obtains supporting documents to verify customer authorization. Review electronic contract selections with customer and obtain signature. Obtain life insurance policy, payment, or discuss payment options.
Greets and escorts immediate family. Attends visitations, services, and receptions to answer guest questions or address and resolve issues. Softly obtains warm leads from attending family and guests who express an interest in preneed arrangements.
Review warm leads for potential customers, approximately 25% of workweek. Places outgoing calls to warm leads establishing initial contact, listening to needs, and schedule a formal appointment. Provides prospective customer with industry marketing materials. At least twentyfour hours prior to appointment, confirms appointment; rescheduling as needed. Prepares for appointments based on customers previously disclosed needs.
Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Adjusts effectively to work within new work structures, processes, requirements or cultures.

MINIMUM
Requirements
Education

High School Diploma or GED
College coursework at the sophomore level preferred. In lieu of college courses, an additional two years of directly related work experience in business administration, sales, or marketing may be considered.

Licenses

Current state issued driver's license with an acceptable driving record to drive company owned vehicles
Life Insurance License as required by state regulatory board

Experience

At least 1 year customer service or direct sales work experience

Knowledge, Skills and Abilities

Bilingual in Spanish and English
Computer skills
Professional verbal communication skills
Willingness to work in the death industry
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly selfmotivated
Process and results oriented, motivated to keep projects moving ahead by identifying obstacles to management
Ability to comply with company policies including but not limited to punctuality/attendance, workplace safety, and project a favorable image of the company
Available to work nights, weekends, and overtime
Must be able to pass the Company's internal presentation certification within thirty days of employment

Postal Code: 85706

Category (Portal Searching): Sales

Job Location:
US-AZ - Tucson

Job Profile ID:
S00131

Time Type:
Full time

Location Name:
Funeraria del Angel South Lawn