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Program Director, National Security
1 week ago
Georgetown University Washington, United StatesLocated in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals i ...
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Program Associate, National Security Network
3 weeks ago
Foundation For The Defense Washington, United StatesProgram Associate, National Security Network · The Foundation for Defense of Democracies (FDD) seeks to hire a program associate to assist with all aspects of FDD's programming for mid-career national security professionals. Applicants are required to live commuting distance fro ...
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Program Director, National Security
2 weeks ago
Georgetown University Washington, United StatesProgram Director, National Security & Technology - Georgetown University Law Center page is loaded · Program Director, National Security & Technology - Georgetown University Law Center · Apply · remote type · Hybrid · locations · 500 First St NW 8th Floor · time type · Fu ...
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Program Director, National Security
2 weeks ago
Georgetown University Washington, United StatesJoin our team Georgetown's Center on National Security & the Law is searching for a Program Director for our new National Security and Technology Incubator. Building on the leading national security JD/ LLM program in the country, the Center is expa Program Director, Technology, ...
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Program Director, National Security
2 weeks ago
Georgetown University Washington, United StatesProgram Director, National Security & Technology - Georgetown University Law Center page is loaded · Program Director, National Security & Technology - Georgetown University Law Center · Apply · remote type · Hybrid · locations · 500 First St NW 8th Floor · time type · Fu ...
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Penn Foster Inc Washington, United StatesNote: By applying to this position you will have an opportunity to share your preferred working location from the following: · Reston, VA, USA; Washington D.C., DC, USA . · Minimum qualifications: · Bachelor's degree or equivalent practical experience. · 10 years of experienc ...
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Penn Foster Inc Washington, United StatesNote: By applying to this position you will have an opportunity to share your preferred working location from the following: · Reston, VA, USA; Washington D.C., DC, USA . · Minimum qualifications: · Bachelor's degree or equivalent practical experience. · 10 years of experience ...
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Development Associate
5 days ago
Jewish Institute for National Security of America (JINSA) Washington, United StatesJob Description: · The Jewish Institute for National Security of America (JINSA), a non-profit, non-partisan policy organization focused on strengthening U.S. national security and the U.S.-Israel security relationship, seeks a motivated and mission driven individual to join our ...
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Vice President of Sales
6 days ago
The Page Group Washington, United StatesJob Description · Our client is seeking a dynamic and influential Sales Professional to join their team. In this role, you will develop, qualify, and sell their products and services, while maintaining strong sales relationships across the national security sector of the U.S. Fed ...
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Risk Manager
1 week ago
General Dynamics Information Technology Washington, United StatesGDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Risk Manager joining our team to support the Departmen ...
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Operations Specialist, Journeyman
6 days ago
Echelon Services, LLC Washington, United StatesEchelon is working to support monitoring the status of the nation's transportation systems, reporting incidents, accidents, or threats to the systems integrity and evaluate the potential impacts these events may have on transportation systems that could lead to critical events an ...
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Civil Engineer
3 weeks ago
BAE Systems Hillcrest Heights, United States Full timeJob Description · BAE Systems is seeking an entry level Civil Engineer who will support the Navy Program Manager responsible for Strategic Systems Planning (SSP) Facilities Acquisition at TRIDENT Submarine Bases Kings Bay Georgia and Bangor Washington. The selected candidate wil ...
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Counterintelligence Analyst
6 days ago
G2 Global Solutions Washington, United StatesPOSITION: Counterintelligence Analyst · LOCATION: Washington, DC · CLEARANCE: TS/SCI · View Openings | G2 Global Solutions ) · Overview: · G2 Global Solutions, LLC. is seeking an experienced Counterintelligence Analyst to provide support to our government customer and their missi ...
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FIRST Nuclear Security Program Advisor
2 weeks ago
General Dynamics Information Technology Washington, United StatesThe Department of State's Bureau of International Security and Nonproliferation, Office of Cooperative Threat Reduction (ISN/CTR) funds, manages, and implements programs that seek to mitigate the threat of weapons of mass destruction (WMD) being developed and used by proliferator ...
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Senior Application Security Engineer
6 days ago
Dexian Washington, United StatesPosition: Senior Application Security Engineer · Location: Washington DC (Hybrid) · Job Type: 3 months contract - Possible extension · Job description: · Role: Senior Application Security Engineer · Client seeks a skilled professional to assist with Application Security Engine ...
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Electrical Engineer
4 weeks ago
BAE Systems USA Washington, United StatesJob Description · This position will support the Navy Program Manager responsible for Strategic Systems Planning (SSP) Facilities Acquisition at TRIDENT Submarine Bases Kings Bay Georgia and Bangor Washington. The selected candidate will provide technical peer reviews of design ...
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Model-Based Systems Engineer, Junior
2 weeks ago
THOR Solutions, LLC Washington, United StatesTHOR Solutions · is actively seeking a · junior Model-Based Systems Engineer · that understands the complexity of maritime platforms and the DoD Architecture Framework (DODAF) requirements. This position would be helping create the architecture framework for a brand new USCG plat ...
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Cloud Security Engineer
1 week ago
Constellation West Washington, United StatesConstellation West is seeking a highly motivated Cloud Engineer to join our team in pursuing a contract with the USDA. This presents a distinctive chance for an experienced Federal Government contractor with CCSP and AZ-900 certifications to contribute to the writing and speak on ...
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Mechanical Engineer, Journeyman
2 weeks ago
THOR Solutions, LLC Washington, United StatesTHOR Solutions · is actively seeking a highly motivated journeyman-level · Mechanical Engineer , with structural experience, to support the United States Coast Guard (USCG) at the USCG HQ in · Washington, D.C . The candidate will execute and manage the following technical support ...
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Cyber Security Lead
4 weeks ago
General Dynamics Information Technology Washington, United StatesSeize your opportunity to make a personal impact as a Cyber Security Lead supporting one of the U.S. Government's premier Agencies. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. · At GDIT, people are our differentiator. O ...
Customer Success Manager, National Security - Washington, United States - Chainalysis Inc.
3 weeks ago
Description
Our Customer Success team is insatiably curious and adept at problem-solving. We use data and domain expertise to navigate the customer-journey, helping each stakeholder define and achieve success. We're also extremely collaborative and work cross-functionally to share the insights we learn from our customers.Within the public sector segment, our team is driven by our mission to make the world a safer place by supporting customers that track and investigate illicit activities involving cryptocurrency like human trafficking, terrorist financing, and money-laundering.
As a Customer Success Manager supporting our US National Security business, you'll develop a deep understanding of your customers' challenges and industry trends.
The ideal candidate can build strong relationships with customers and cross-functional teams internally, and is passionate about advocating for their customers' needs.
In This Role, You'llEstablish a regular cadence of contact and reviews with your customers that allows you to understand your stakeholders and their individual and organizational goals, proactively solve problems, and maintain optimal customer health with risks of customer churn identified early and mitigated effectively
Meet with customers both virtually and in-person, requiring travel 0-25% of the time based on customer and business needs
Directly contribute to increasing the adoption, renewal, and net retention of our most important customers by monitoring their usage, noticing meaningful trends, and executing strategic account plans
Answer advanced product usage and technical questions related to data and investigations across our product suite
Collaborate cross-functionally and advocate for the needs of customers to leaders in different internal departments
Support cross-functional initiatives to improve the overall customer experience
Provide input on how to automate, simplify, and improve our daily workflows to make the Customer Success team more efficient and scalable
We're Looking For Candidates Who Have
Customer Success or Account Management experience with a digital or software product
Prior experience in the technology space catering to National Security public sector customers and/or experience working in the National Security space itself
Experience building out customer journeys, account plans and expanding product adoption
Emotional intelligence and an empathetic propensity to read between the lines and understand what the customer is saying (and what they mean)
An interest in cryptocurrency and a passion to support our U.S. National Security customers in fulfilling their mission objectives.
An active TS/SCI Clearance with Full-Scope Polygraph required
Nice To Have Experience
Investigative, analytical, or operational experience within the U.S. DOD or Intelligence community
To provide greater transparency to candidates, we share base salary ranges for all United States based job listings. We set standard base salary ranges for all roles based on function, level, and location, benchmarked against technology companies.
Individual pay decisions are based on a number of factors, including qualifications for the role, relevant work experience, skillset, internal equity, and other factors, consistent with applicable law.
The base salary range for this role is: $95,000 - $126,000 - $176,000
Base salary is just one part of our total rewards package which additionally includes equity, performance bonus or commissions for eligible roles, and competitive benefits.
About Chainalysis
Blockchain technology is powering a growing wave of innovation.
Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases.
As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That's where Chainalysis comes in. We provide complete knowledge of what's happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger.
With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us.
Some of the ways we're ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women's Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more.If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know.
You can learn more here. We can't wait to meet you.#J-18808-Ljbffr
