Customer Service Employee Germany - Rockwall, United States - NebulaWorks
Description
Welcome to PUKY - for 75 years Germany's most well-known manufacturer of children's and youth vehicles
We open the doors to a world full of fun, adventure, and limitless mobility for kids - and we are looking for you, a passionate
Customer Service Representative Germany (m/f/d)
who will enrich our team with heart and expertise
In our history as a pioneer of high-quality children's vehicles, we have not only created wheels, but also memories that last a lifetime. And now we want to embark on the next stage of our journey with you
These are your tasks:
- You will support our customers (B2B) and sales partners via email and phone.
- You will take care of order processing from order acceptance to shipping and invoicing.
- You will be responsible for maintaining and updating customer master data.
- You will clarify technical inquiries and advise dealers and consumers.
- You will support colleagues in the after-sales service department.
- You will take on tasks in sales controlling and process improvement.
- You will create internal and external statistics and presentations.
- Your colleagues from the logistics, e-commerce, marketing, and accounting departments are looking forward to working with you.
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