- Answer incoming calls promptly and professionally, utilizing trauma-informed care principles to provide support and assistance to individuals seeking services.
- Screen consumers in person and over the phone to gather demographic information and complete registrations in the electronic health record system.
- Conduct clinical screenings to determine appropriate services and document findings accurately and timely.
- Schedule appointments and make referrals based on screening results, ensuring clear communication with consumers regarding appointment details.
- Verify insurance coverage and document information according to established procedures.
- Maintain a high standard of customer service, demonstrating empathy and professionalism in all interactions.
- Participate in data gathering and quality improvement activities as assigned.
- Attend meetings and training sessions, providing support to team members as needed.
- Promote a trauma-informed, recovery-oriented approach in all communications with consumers and stakeholders.
- Maintain confidentiality of organizational information and consumer data.
- Perform additional duties as assigned by supervisor.
-
Central Access Specialist
3 days ago
Chestnut Health Systems Granite City, United StatesOverview: · Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers ...
-
Central Access Specialist
4 days ago
Chestnut Health Systems Granite City, United StatesOverview: · Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 11am to 8pm, this role offers ...
-
Access Control Specialist
6 days ago
Patriot Group International, Inc. St. Louis, MO, United StatesPGI is looking for both part-time and full-time Access Control Specialist (ACS) to perform personnel and vehicle access control and inspections for secured areas at a federal government construction project in St · Louis, Missouri · Job Description: · • Verify credentials of pers ...
-
patient access specialist
5 days ago
Northwestern Medicine , IL, United StatesBenefits · * $10,000 Tuition Reimbursement per year ($5,700 part-time) · * $10,000 Student Loan Repayment ($5,000 part-time) · * $1,000 Professional Development per year ($500 part-time) · * $250 Wellbeing Fund per year($125 for part-time) · * Matching 401(k) · * Excellent medica ...
-
Patient Access Specialist
3 days ago
St Luke's Hospital of Chesterfield Missouri Chesterfield, United StatesActs a patient liaison upon arrival to initiate patient flow and operations necessary to comply with managed care contracts and CMS regulations. Conducts face to face interview with patient to achieve successful clinical outcome and maintain charge i Patient Access, Specialist, P ...
-
patient access specialist
17 hours ago
St Luke's Hospital of Chesterfield MO Chesterfield, MO, United StatesJob Posting · We are dedicated to providing exceptional care to every patient, every time. · St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources re ...
-
behavioral health access specialist
5 days ago
Rosecrance , IL, United StatesPosition Purpose: · Provide clinical assessment to determine services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health ...
-
Anesthesia Care Nurse
1 hour ago
BlueNova Industries Sycamore Hills, United StatesSycamore Hills Health and Nursing Care: Anesthesia Nurse (m/f/d) or Nursing Specialist or Anesthesia Technical Assistant (m/f/d) · Your Profile: · You are a qualified health and nursing care professional or nursing specialist or have completed training as an anesthesia technical ...
-
Bothwell Regional Health Center , MO, United StatesThe Patient Access Specialist is responsible for working return mail daily, billing, entering various data in the system, and in the absence of the Manage Care Specialist, completes their duties. · The Patient Access Specialist reports directly to the Director of Patient Services ...
-
Information Technology Support Specialist
2 days ago
iSuite Granite City, United StatesI.T. Department Opportunity: I.T. Support Specialist · iSuite L.L.C. is seeking a qualified professional to join our I.T. team as an I.T. Support Specialist. iSuite is a part of the IMI Companies with offices in Granite City, IL, St. Louis, MO, and Nashville, TN. IMI companies ar ...
-
Community Support Specialist
14 minutes ago
Chestnut Health Systems Granite City, United StatesOverview · Chestnut Health Systems is seeking a dedicated individual to join us as a Community Support Specialist. In this role, you will play a vital part in providing support and advocacy to individuals accessing mental health services. We are looking for someone who is committ ...
-
iSuite Granite City, United StatesI.T. Department Opportunity: I.T. Support Specialist · iSuite L.L.C. is seeking a qualified professional to join our I.T. team as an I.T. Support Specialist. iSuite is a part of the IMI Companies with offices in Granite City, IL, St. Louis, MO, and Nashville, TN. IMI companies a ...
-
community support specialist
5 days ago
Chestnut Health Systems Pontoon Beach, IL , USA, United StatesChestnut Health Systems is seeking a dedicated individual to join us as a Community Support Specialist. In this role, you will play a vital part in providing support and advocacy to individuals accessing mental health services. We are looking for someone who is committed to promo ...
-
Asset Support Specialist
1 day ago
Chestnut Health Systems Granite City, IL, United StatesChestnut Health Systems is seeking a dedicated individual to join us as a Community Support Specialist. In this role, you will play a vital part in providing support and advocacy to individuals accessing mental health services. We are looking for someone who is committed to promo ...
-
Office Applications Specialist
1 day ago
Chestnut Health Systems Granite City, IL, United States Full timeJoin Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding ...
-
Material Coordinator Granite City, IL
1 day ago
PCSI Granite City, United StatesWho We Are: · PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the countr ...
-
Barista (male/female/diverse)
10 hours ago
Spectrum Solutions Lemay, United StatesThe job portal StudentJob connects candidates with top employers. StudentJob is part of YoungCapital, the recruitment specialist for students, graduates, and young professionals. · Do you enjoy working in a creative environment and have some experience in the gastronomy industry? ...
-
Behavioral Health Outreach Specialist
8 hours ago
Chestnut Health Systems Madison, United States Part timeOverview · Chestnut Health Systems is seeking three part-time Behavioral Health Outreach Specialists to work with the public transit systems in the St. Louis Metro Area (Missouri and Illinois) to identify and help riders who need primary and behavioral healthcare. · Chestnut is a ...
-
Resident Physician
1 hour ago
FusionWorks Bethalto, United StatesWe are currently seeking a junior doctor (m/f/d) for visceral surgery for our long-standing client in Bethalto. The facility is a primary and standard care hospital, providing care for approximately 5,000 patients annually, both inpatient and outpatient. The department of general ...
-
Phoenix Industries Fenton, United StatesFor our client in Hessen, a teaching hospital with over 800 beds, we are currently seeking a specialist (m/f/d) in the field of nuclear medicine to join our team on a full-time or part-time basis. With a team of over 2,000 employees, we provide care for thousands of patients each ...
Central Access Specialist - Granite City, United States - Chestnut Health Systems
Description
Overview:
Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 11am to 8pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking candidates with exceptional communication skills, a compassionate demeanor, and the ability to handle a high volume of calls effectively. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply
Responsibilities:We are looking for candidates who possess a minimum of a high school diploma and have at least 5 years of experience working in admissions, scheduling, or screening potential intakes for services. Alternatively, candidates with a Bachelors degree in a helping profession or related administrative area are also encouraged to apply. Excellent telephone skills are required, along with the ability to communicate effectively with various stakeholders. Candidates must demonstrate effective problem-solving skills, the ability to handle conflict-related or emotional situations calmly, and proficiency in keyboarding and data entry. General knowledge of standard office procedures and equipment is essential for success in this role.
Are you intrigued by this job but dont meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If youre excited about any of our posted positions but your experience doesnt line up perfectly, please apply anyway Wed love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnuts research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
Chestnut offers a new salary structure and robust benefits
EOE Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.