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    Area Director of People Operations - Oklahoma City, United States - Hotel Drover

    Hotel Drover
    Hotel Drover Oklahoma City, United States

    3 weeks ago

    Default job background
    Description


    If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

    Area Director of People Operations (Human Resources)

    Full Time

    Hotel Drover, Fort Worth, TX, US
    6 days ago

    Requisition ID: 1096


    ABOUT HOTEL DROVER:
    Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection property, offering

    a truly unique

    guest experience in the heart of the historic Fort Worth Stockyards.
    Our goal

    is

    simple.

    To

    harness

    the true

    spirit

    of

    the

    Stockyards through

    the

    legacy

    of

    the

    drover

    , creating

    an

    experience

    that can

    only

    be

    achieved

    here

    in

    Fort

    Worth.

    Proud

    of

    where

    we

    came from,

    we

    greet

    visitors

    with

    a

    tip

    of

    the

    hat and

    a

    firm

    handshake, welcoming

    all

    to

    enjoy

    life's simple pleasures

    and

    genuine

    Texas

    hospitality.
    So

    ,

    dust off your boots, grab your hat and join us at Hotel Drover.

    WHO WE'RE SEEKING:
    We're

    seeking a unique individual who will embody the heart and soul of

    Fort

    Worth Stockyards while caring deeply about our team, our brand, and our community – someone who acts as an extension of our mission, values, and culture

    .

    This person is driven to create meaningful experiences for our team members, guests, and community while simultaneously ensuring the collective success of

    our hospitality asset in the Fort Worth district.

    We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work.

    We are seeking an individual who

    has the ability to

    bring the vision of Hotel Drover and the Stockyards Heritage Development to life.

    We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right HR leader for Hotel Drover will be as inspired and passionate about this dynamic vision as we are.

    Care for people, a belief

    in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also

    drive you

    ESSENTIAL RESPONSIBILITIES:
    Promote and embody the HD vision and core values; you infuse HR business practices with the spirit of the Hotel Drover brand and culture
    Proactively lead the efforts to recruit a diverse team who prioritizes the guest experience and provides a world-class HD experience regardless of their position
    Monitor and review training, performance and development meetings, and monthly team meetings to ensure the team is both embodying the culture and performing at their best
    Motivate, inspire, and support the HD leadership team to elevate performance and advance personal and professional development
    Ensure leaders are using positive coaching and mentoring to build their team and course-correcting

    poor performance

    including navigating disciplinary action if needed
    Guide the

    performance and

    m

    aintain

    team

    members

    and property HR documents, records, and other files as required by the government

    and company.
    Ensure full compliance with HD's operating controls, standard operating procedures, policies and procedures, and guest experience/brand standards
    Conduct all benefits orientation and 401k enrollment meetings
    Seamlessly onboard and offboard all team members
    Maintain and promote team member recognition programs and events
    Responsible for maintenance and communication of the hotel's policies and procedures
    Oversee labor and employee relations including investigations
    Nurture a strong partnership with GM and

    assist

    with high-level decision-making
    Effectively and compassionately handle conflict and other sensitive situations
    Provide regular reports and updates to the leadership team to ensure decisions are being made that support the ongoing development of the team, the financial health of the hotel, and an incredible guest experience
    Oversee all internal team member transactions and processes (

    i.e.

    promotion, transfer, performance review adherence, mandatory training, termination, compliance, etc.)
    Support ongoing personal and professional development through building and

    maintaining

    Hotel Drover

    training programs
    Nurture a best place to work environment to attract and

    retain

    top talent

    Support the building of a best-in-class Marriott Autograph Collection Hotel and not only uphold but expand upon the standards of excellence.


    MUST HAVES:
    Passion for and commitment to providing genuine hospitality to our team members
    Entrepreneurial spirit and innovative mindset
    Kindness, integrity, and a belief in the potential of people
    Strong business acumen and people skills
    Desire to foster a loyal connection to the Hotel Drover Brand Experience and workplace culture
    A love for the history and future of the FW Stockyards
    Ability to motivate and inspire a team
    Exceptional interpersonal and relationship-building skills

    QUALIFICATIONS:
    Minimum of 5+ years of experience as an HR leader at a boutique hotel or specialty resort.
    Minimum

    2+ years of experience in Texas employee relations
    Minimum 3 to 5 years of experience in Texas Labor Laws and Compliance
    Minimum of 10+ years in the hospitality industry
    Experience with building a team and opening a luxury hotel

    is a plus
    Full-service hotel experience with

    a track record

    of success
    Bachelor's degree in hospitality management

    , Business, or related field desired

    #J-18808-Ljbffr
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