Business Analytics Lead - West Chester, United States - HSN

HSN

Verified Company

West Chester, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

US40997

The Opportunity

Qurate Retail Group is looking for an accomplished Lead Analyst for our Upsell/Cross Selling team; responsible for insight generation to optimize and support the ongoing transformation and accelerated planned growth in incremental sales.

You will analyze Phone, IVR, and Digital capabilities.

You will be part of an innovative, data-driven culture that is changing the way data and technology are used to shape a new customer experience that sets us apart from other retailers.

You will report to the Director, Upsell & Cross-Sell, and will work remotely with occasional travel.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way.

We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewelry - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service.

QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

Lead projects to identify, model, and evaluate opportunities to drive progress and track performance.
Use customerbased information from internal and external data sources to identify trends important to the business.
You will develop and streamline necessary reporting, dashboards, and oneoff analyses, providing the ability to monitor the health of programs.
Integrate knowledge of Consumer Insights analytical tools to provide accurate data retrieval in response to interdepartmental requests.
Prepare and present quantitative analyses to influence peers and Clevel leadership.
Develop test plans and tools to measure performance, test hypotheses, develop insights, and make recommendations that drive the highest incremental gains.

What You Bring

Education: Bachelor's degree in quantitative or Operations field, or equivalent experience
4+ years of experience in analytics working with Operations data
Advanced capabilities in extracting and manipulating large data sets using SQL or similar.

Remote work is not permitted in NYC at this time.

LI-KW1 #Remote

If you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here.

If you're excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on.

If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate

flexible working options, our Qurated community

, where intentional connections matter and a company committed to diversity, equity and inclusion, you'll be amazed at what's available for our team members We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers

for assistance.