Desktop Support Technician - Frankfort, United States - Bvteck

Bvteck Frankfort, United States

3 weeks ago

Description

2 weeks ago

Be among the first 25 applicants
Bright Vision Technologies has an immediate opportunity for

Endpoint Desktop Technician at Brooks, KY.

Candidate must have permanent work authorization and work for any employer without sponsorship now or in the future. Third party candidates are not eligible for this role.

Job Title:
Endpoint Desktop Technician

Job Location:
Brooks, KY.

Job Type:
Onsite

As an Endpoint Desktop Technician, you will be responsible to solve client issues in an effective and timely manner as prescribed in Service Level Agreement (SLA).

If you want to thrive in a dynamic & collaborative workplace, Zensar provides an environment where you will be challenged and inspired every single day.

And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities:
Assist and support front-line operation support teams in solving advanced technical issues with guidance and coaching
Be the liaison with Engineering teams collaborating for resolution of complex desktop problems, communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams
Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals
Work with front-line operation teams in implementing of new endpoint initiatives, providing associated training and Knowledge Articles as required for end-user support global teams
Software and Application deployments, including targeting & packaging, patching & updates, inventory control, and security baselining
Image computers and ship them to end users
Basic breakfix to repair Dell devices
Monitor and analyze gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching
Basic MacOS troubleshooting. Loading images onto Apple devices

Please check my availability

Would you like to know more about this opportunity? For immediate consideration, please send your resume directly to Venkat at

or Phone

At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment.

We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status.

If you require accommodations during the recruitment process, please let us know.

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Seniority level

Seniority level

Mid-Senior level
Employment type

Employment type

Contract
Job function

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Information Technology
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