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    Personal Banker - Los Angeles, CA, United States - Guidehouse

    Guidehouse background
    Description

    Travel Required :

    The Financial Counselor is responsible for program eligibility and POS payments for patients receiving or who have received services at the facility.

    This position estimates patient liability for services rendered and communicates with patients regarding financial responsibility. The Financial Counselor is also responsible for screening patients for program eligibility and communicating with Guidehouse such findings. The Financial Counselor is also responsible for assisting patients with the completion of applications.

    Financial Counselor is responsible for multitasking to ensure the processes and follow through with the patient and other involved parties are completed daily or weekly.


    Schedule:
    This is a full time position working DAYS, Monday-Friday 8:00AM - 4:30PM PST and one weekend per month.

    Reviews accounts for proper plan codes, financial class, and patient type.
    Negotiates flat rates on accounts where the patient has no linkage to government programs.
    Does bedside with patients and informs them of financial responsibility prior to discharge.
    Sets up payment plans with patients prior to discharge and documents payment arrangements in patient accounting systems. Collects monies from patients when there is an estimated patient liability due on the account.
    Reviews all in-house Medicare accounts on the 1st and 15th of each month. Updates account with Eligibility info in detail.
    Interviews uninsured patients for eligibility in Federal, State and County assistance programs prior to discharge.
    Completes Financial Assistance Applications or Charity Applications with uninsured and/or underinsured patients prior to discharge. Completes application and attests to the accuracy of the information by signing the application.
    Interfaces with facility Social Services and Case Management Departments regarding inpatient admissions and discharges.
    Documents all payer and patient financial information in the hospital computer system.

    Responsible for the retrieval of Inpatient Census patient information within the facility to follow up on In House patients no insured or under insured.

    Obtains complete and accurate patient information including possible insurance(s), and financial information by communicating with patients, family members, and physicians regarding their stay.

    Manages a group of accounts daily in accordance with hospital standards.

    Ensuring accounts that have had a financial application have been approved or denied or accounts pending eligibility have been approved or denied.

    Communicates daily with co-workers, hospital and management in regard to account progress and/or other issues.
    Assist all walk-in patients with liquidation options on accounts.
    Computer skills in a Windows environment are required.
    Knowledge of Word and Excel are required.


    Experience:
    Medical terminology, data entry, prior admitting, entitlement, business office or physician office experience preferred.
    Bilingual (English/Spanish) preferred.

    Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

    Medical, Rx, Dental & Vision Insurance
    ~ Personal and Family Sick Time & Company Paid Holidays
    ~ 401(k) Retirement Plan
    ~ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    ~ Short-Term & Long-Term Disability
    ~ Tuition Reimbursement, Personal Development & Learning Opportunities
    ~ Corporate Sponsored Events & Community Outreach
    ~ All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at .All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


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