Area Manager - Flagstaff, United States - Absolute HCBS

Description

• Reasonable accommodations to enable individuals with disabilities to perform these essential functions._
• Maintain knowledge of and adheres to all current AHCCCS and DDD and Absolute HCBS policies and procedures
• Work closely with HCBS Area Specialists and the Director of Area Management to see that needs and deadlines are met
• Perform timesheet approvals and data management for payroll
• Track client habilitation data and all required paperwork
• Manage proper file storage and keeps client records current
• Attend client Planning Meetings and other client focused meetings as necessary
• Performs all necessary planning document follow up including writing habilitation goals and performing Attendant Care monitor visits
• Ensure adequate staffing and completes all associated documentation
• Complete Incident Reports per DDD standards and requirements
• Utilize client features to keep critical records current
• Send clientbased communication to guardians as needed through approved platforms
• Manage certifications, training compliance, licensing requirements and other required documents for Direct Support Providers under their supervision
• Handle client concerns as necessary and completes, documents, and communicates resolutions appropriately
• Provide input and guidance to Community Relations and HR teams on locating new clients and growing revenue
• Collaborate with Human Resources to hire new Direct Support Providers, including but not limited to; managing referrals and conducting interviews
• Ensure that regional business goals, deadlines and performance standards are met
• Collaborate with senior Area Management to provide onboarding and training for new HCBS Area Specialists
• Keep personal certifications, job specific training, and required documentation up to date
• Collaborate with the Community Relations Department to attract clients and providers through outreach programs, marketing and other agency platforms
• Support the Community Relations department by participating in community, provider and member engagement events. These requirements are for
• Community Events,
• Provider Event and ALL Member Engagement Events.

• Excellent verbal and written communication skills
• Strong customer service and relationship management skills
• Ability to prioritize tasks and meet deadlines
• Excellent problem solving skills and attention to detail
• Proficient with Microsoft Office Suite or related software
• Excellent time management and organizational skills
• Proven ability to work in multiple databases

• Coordinates and supervises the activities direct report employees
• Conducts performance evaluations that are timely and constructive
• Direct Support Providers assigned to their region

• This position is a hybrid position
• Attending DDD meetings is required

• May be required to perform physical duties such as lifting, bending, kneeling, walking etc.
• Must be able to work within a variety of work environments indoor, outdoor and in a variety of weather conditions.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 45 pounds at times.

• 3 months experience and/or education in the field of developmental disabilities or related. Acceptable experience includes but is not limited to caring for a family member with a disability, previous employment as a provider or a caregiver, a special education teaching degree, paraprofessional certification, volunteering with a disabilityrelated community organization etc.
• Must be at least 18 years of age.
• Must be able to pass a background check.
• Must complete and maintain the minimum necessary training classes
• Must be able to acquire and maintain a Arizona Department of Public Safety Level 1 Fingerprint Clearance card.

• High School diploma or GED
• At least one year of DDD industry experience

• Bachelor's degree
• Two years of DDD industry experience
• One year of supervisory experience

• Competitive Salary & Bonus Opportunities
• Comprehensive Health Benefits
• Retirement Plans
• Generous PTO & Holidays
• Continuous Learning Opportunities
• Employee Support Programs

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.