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Appointment Scheduler - San Antonio, United States - South Texas Renal Care Group
Description
SOUTH TEXAS RENAL CARE GROUP
215 N San Saba Ste 204 San Antonio, TX 78207
APPOINTMENT SCHEDULER
About the Job
The Appointment Scheduler is responsible for registering and scheduling patients at South Texas Renal Care Groups offices city-wide ensuring that processes and procedures exceed customer expectations.
Essential Job Duties
Minimum Requirements
Bilingual English/Spanish
Healthcare experience working directly with patients on a one on one level via telephone and in person.
Ability to overcome obstacles and assist all patients as needed
Understand this position is the first impression of the practice and an example of the care the caller will receive.
Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts.
Demonstrated excellent communication and interpersonal skills
Demonstrated typing proficiency.
Demonstrated independent and critical decision making
Preferred Requirements
Knowledge of medical terminology
Versed in CPT/ICD codes
Posting Specifics
Experience Required 1+ to 2 Years
Education Required High School or equivalent