Service Technician - Orange, United States - Automated Gate Services, Inc.

Automated Gate Services, Inc.

Verified Company

Orange, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Who are we?

Automated Gate Services is recognized in the United States as the leader in perimeter security gate automation, access controls, design, fabrication, installation, and repair of commercial, industrial, and residential perimeter security solutions.

AGS was founded in 1980 when gate automation was a specialty niche with only a few individuals knowing how to install and service electric gate equipment.

From its beginning, AGS has operated the business with a focus on integrity, professionalism, and hard work.

Job Summary

The Service Technician is responsible providing exceptional service to our customers while performing on-site diagnostic, troubleshooting, preventive and corrective maintenance on a variety of gate and door systems.

Essential Duties and Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions._
Provides a positive, collaborative, and informative customer service experience to both residential and commercial customers. Diagnoses the nature of the issue triggering the service call. Confirms authorization to perform the repair, scope, and warrantyrelated issues are resolved before beginning work.
Performs all necessary preventative and corrective maintenance. Welds, wires, and programs customer equipment as required by the nature of the service call. Ensures all workplace health and safety requirements are met. Maintains housekeeping and security of customer locations and job sites.
Ensures device operates as intended and as desired by the customer. Closes out the call in Service Titan. Documents the scope of work completed and identifies any other malfunctioning customer equipment or opportunities for additional work.
Manages truck inventory and partners with support team to order or purchase specialized equipment, missing parts, and other components and tools.
Perform other duties as assigned.

Other Job Duties

Please note this job description is not designed to over or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time without notice.

Qualifications

Required Education and Experience

Education and/or experience equivalent a High School diploma and 3 or more years working with gate operators, electronic controls, or other lowvoltage electrical systems, or similar traderelated experience. Associates degree or vocational program with a focus on electromechanical systems preferred.
Familiarity with basic welding principles preferred.
At least 2 year of field servicerelated experience working onsite at customer locations and interacting with customers.
OSHA 10Hour Certification preferred.

Additional Qualifications
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Math: Able to perform simple addition, subtraction, multiplication and division using standard units of measure and weight.
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Time Management: Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects/work orders. Able to work with mínimal supervision.
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Physical Requirements: Able to push/pull/lift up to 50 lbs. frequently throughout the day. Able to stand, climb, walk, kneel, and crouch frequently, as required at a variety of customer locations/work sites.
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Driving: Able to operate a motor vehicle for extended periods of time and possess a clean driving record.

Work Environment
The physical environment for this position includes construction sites, warehouses, and outdoor customer locations. Frequently required to use and promote use of personal protective equipment to prevent injury.

Travel Required
Frequent day travel to and from job sites, vendor locations, and offices.

Pay:
$ $26.00 per hour

Expected hours:
No less than 40 per week

Benefits: