Premises Helpdesk Associate - New York, United States - Envision technology solutions

Envision technology solutions
Envision technology solutions
Verified Company
New York, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Currently, this role is expected to be in the New York office at least 4 days per week.

At-a-Glance:

Are you ready to build your career by joining an innovative advisory services organization? If so, our client is hiring a Premises Helpdesk Associate


What You'll Do:


Essential Job Functions:


  • Daily maintenance of the facility and reporting/resolving facilities related issues or requests thru a ticket system.
  • Maintenance of floor plans and assistance with space planning using CAFM Software.
  • Coordination and scheduling of employee workstation moves with the IT Helpdesk.
  • Scheduling, coordination and supervision of vendor work with the Building including the day porter service.
  • Assist with the setup and breakdown of internal and external events.
  • Assist with building IDs, guest badges and registration with building security, as well as enforces all necessary company security measures.
  • Assist with facilities projects including buildouts, demises, and reconfigurations of internal space.
  • Assist in the response of any facilities related issues like power outages, leaks, HVAC issues, etc.
  • Basic computer knowledge with working knowledge of office machines.
  • Must have the confidence and excellent communication skills to interact with various levels of business groups and senior management.
  • Ability to work within a team and able to take control of a situation and resolve it with mínimal disruption to business operations.
  • Ability to be successful in a stressful, deadline driven environment while still maintaining a strict attention to detail and prioritize issues appropriately.
  • Strong problemsolving skills and demonstrated ability to take initiative and critically analyze processes and procedures in a push toward constant improvement.
  • Must be able to coordinate several activities at once.

What You Bring:


Preferred Qualifications

  • Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point.
  • Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity.
  • Strong customer service skills a must.
  • Good interpersonal, organizational, communication and problemsolving skills are required.
  • Analytical, detailoriented, flexible, and decisive.
  • Proactive & solutionsoriented; innovative.
  • Learning agile; able to adapt quickly and appropriately in accordance with the constant evolution of the company and industry.
  • Responsive to client needs.
  • Collaborative; energized by the open exchange of ideas.

Basic Qualifications

  • 3 years of related Facilities and Office environment experience.

Pay:
$52, $60,000.00 per year


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:


  • Help desk: 1 year (preferred)
  • Windows: 1 year (preferred)

Ability to Commute:

  • New York, NY required)

Ability to Relocate:

  • New York, NY 10017: Relocate before starting work (required)

Work Location:
In person
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