Facilities Manager - Washington, United States - JLL

JLL

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

JLL supports the Whole You, personally and professionally.

What this job involves:

Client Relationships
Proactively develop and manage client relationships, ensuring that expected service levels are achieved.

Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.

Deliver an exceptional quality of service to the client, as reflected by client feedback.

Service Delivery
Manage the site/s in accordance with all agreed policies, procedures and contract scope.

Assist with the development and implementation of the annual management plan for the building/s.

Identify opportunities for improved operation to drive efficiencies (process and cost) and make recommendations to the area manager for consideration.

Responsible for mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generator and others defined within the portfolio of respective sites.

Ensure compliance with all health and safety, environment and risk management policies and procedures that relate to the site/s.

Manage repairs and maintenance, minor works and other requests, tracking to completion.

Support the move team during building moves, adds, and changes by attending site as required and acting as the building key point of contact/escalation.

Manage vendor performance ensuring services are delivered in accordance with the contract and to agreed standards. Document and escalate instances of poor performance.

Coordinate internally with other teams which may include fitness, food services, massage, transportation, security and capital projects.

Lead projects for small scale construction activities.

Support the sourcing SME and area managers through the vendor contract procurement process.

Deliver portfolio management reports as required under the agreement with the client, and as requested.

Finance Management / Cost Control / Profitability
Achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.

Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies where possible.

Manage the annual budgeting and quarterly forecasting processes for the site/s under your management.

Prepare current financial year budget spend reports (actual vs. budget, variance etc.).

Manage payments to vendors where applicable, using available systems, complying with all relevant policies and procedures.

Help to develop and approve the annual capital plan for each building, interfacing closely with the client representative

Ensure compliance within delegated financial and contractual authorities.

Leadership/Staff Management
Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of service excellence

Provide excellent onboarding, training, and team building

Actively support an environment of teamwork, cooperation, performance excellence and personal success

Participate in the individual performance management program and personal development planning for members of the team

Align with facilities leadership team as a manager and act in a manager capacity at the site/s

Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence

Bachelor's Degree or Diploma in Facility, Property or Operations Management is desirable.

Minimum 5 years' experience in facilities, property management or related field.

At least five years of supervisory experience in a facilities management
- related field, including client service, conference services, vendor contracts and/or related services.

Proficiency in a range of information technology tools and platforms.

Excellence in communication skills.

Strong analytical, organizational and presentation skills.

Knowledge of local health and safety requirements (Fire Safety Manager Accreditation an advantage).

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence a