- Interface with a diverse body of students regarding degree requirements, application deadlines, registration, program information, and general student inquiries;
- Advise graduate and undergraduate students in the special education and assistive technology programs on academic requirements, programs-of-study, and administrative procedures;
- Create academic course plans for students. Use the Navigate Mason system to book and report on appointments. Facilitate onboarding of new students;
- Maintain timely and accurate student records in accordance with Family Education Rights and Privacy Act (FERPA) regulations. Use Ellucian Banner (INB) systems to review and update student records as needed;
- Provide timely and accurate follow-up communication with students and stakeholders;
- Collaborate with relevant faculty and staff to ensure superior customer service; and
- Provide advisor support at orientations and recruitment events.
- Outstanding professional oral and written communication skills;
- Ability to manage sensitive and/or confidential student information;
- Familiarity with George Mason University policies and systems, including Patriot Web and Degree Works;
- Computer literacy and the ability to achieve proficiency with Ellucian Banner and Salesforce;
- Proven ability to work positively as a team member; and
- Customer service experience.
- Experience using INB/Banner student management system;
- Understanding of the Navigate Mason system;
- Familiarity with academic actions including form processing and catalog policies; and
- Previous college/university admission, enrollment, or transfer advising experience.
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Academic Advising Assistant - Fairfax Station, United States - George Mason University
Description
Department: College of Education and Human DevelopmentClassification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: Monday/Tuesday/Friday 8:30 a.m. to 5:00 p.m. preferred. Hours and schedule are negotiable.
Location: Fairfax, VA
Workplace Type: Remote Eligible
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The College of Education and Human Development (CEHD) is an innovative, inclusive, and cutting-edge college that successfully prepares professionals to promote learning and development across the lifespan while contributing meaningfully to research in human and organizational performance as well as in the learning and developmental sciences.
About the Position:
The George Mason University, College of Education and Human Development, Division of Special Education and disAbility Research seeks applicants to fill a temporary position (through spring and into summer 2024) as an Academic Advising Assistant to work with undergraduate and graduate students in Bachelor's, minors, Master's, and graduate certificate programs in special education and assistive technology. The assistant will work with the Program Advisor to refer students to applicable resources, outline clear pathways for program completion, review records for graduation, and initiate and process academic actions.
Responsibilities:
For full consideration, applicants must apply for Academic Advising Assistantat and submit the online application to include three professional references with contact information, and provide a cover letter and resume.
Posting Open Date: February 2, 2024
For Full Consideration, Apply by: February 16, 2024
Open Until Filled?:Yes
Mason Ad Statement
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at
George Mason University, Where Innovation is Tradition.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at
