Social Service Specialist Iii - Dover, United States - State of Delaware

State of Delaware

Verified Company

Dover, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

An incumbent in this class performs specialized social service work involving emergency assistance and/or crisis intervention, aiding the client in dealing with specific problem areas and/or life threatening situations.

Essential Functions:

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Interviews, assesses and advises clients to determine eligibility, needs and course of action to meet needs. May provide phone counseling evaluations and crisis intervention to determine admission of clients to hospitals or other special treatment facilities.
Documents, verifies, records and reports client information.
Refers ineligible clients to appropriate agencies and resources.
May provide coverage for other agency assistance programs as assigned.
Utilizes the resources of social services/other agencies, and community resources as a means of dealing with identified needs/problems.
Maintains adequate records of provided services including case files and related material.
Provides referral information to individual and general public, promotes effective public relations for agency.

Job Requirements:

JOB REQUIREMENTS for Social Service Specialist III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Three years experience in health or human services support such as interviewing clients and assessing personal, health, social or financial needs in accordance with program requirements or coordinating with community resources to obtain client services.
Six months experience in making recommendations as part of a clients service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
Six months experience in record keeping.
Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Additional Posting Information:

The State of Delaware recognizes the value of telework and flexible working schedules.

This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware's Alternative Work Arrangement Policy.

More information will be shared at the time of interview.

Conditions of Hire:

Applicants must be legally authorized to work in the United States.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.

This position is covered by a collective bargaining agreement based on its individual terms.

Criminal background check:
A satisfactory criminal background check is required as a condition of hire.

The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits:

Selection Process:

Accommodations:

The State of Delaware is an Equal Opportunity employer and values a diverse workforce.

We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.