- Provides support activities in an assigned area.
- Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
- Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
- Assist users to resolve computer related problems such as inoperative hardware or software.
- Travel is required using one's personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
- Associates Degree in Computer Science required bachelor's preferred and A+ certification required.
- Proficient/Advance skills in Microsoft Office Access, Word, Excel, and Outlook.Strong communication (both verbal and written), problem solving, and decision-making skills. Ability to work with minimal supervision.
- Highly organized and detail oriented; ability to prioritize daily tasks
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TSG Support Technician - Riviera Beach, United States - Stellar Consulting Solutions
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Description
Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidlyto match skill supply and demand on a real-time basis.
Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business.
Please find the JD below:
Job Title: TSG Support Technician with Driving
Location: FLRIV971466 UPS OCC CLRNG BLDG- RIVIERA
Job Type: Contract 6 months Contract
Work Week: Mon-Fri
Work Environment: 1 - Warehouse Environment, 2 - Office Environment, 3 - Outside Work Possible
Hours: 8 am to 5 pm
Pay Rate: $33.95/hr on w2 (All-inclusive no benefits)
Dress Code: Business Casual, Warehouse Environment
Job Description
Additional Job Details:
Must be flexible with schedule hours. Reliable transportation required