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West Palm Beach

    IT Support Technician - West Palm Beach, United States - Ed Napleton Auto Group

    Ed Napleton Auto Group
    Ed Napleton Auto Group West Palm Beach, United States

    1 week ago

    Default job background
    Full time
    Description

    What We Offer:

  • Competitive compensation plans
  • Mileage reimbursement
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation Time
  • Discounts on products, services, and vehicles
  • Family Owned and Operated – 90+ years in business

    • Job Responsibilities:

  • Providing support to users and being the first point of contact for problem resolution.
  • Troubleshooting hardware, software, and network issues.
  • Installing and configuring hardware and software components.
  • Provide remote and on-site server/workstation technical support.
  • Assist team in monitoring ticketing queue and support requests.
  • Configure, deploy, and relocate desktops, laptops, printers, and any other related devices.
  • Identify, report, and respond to potential cybersecurity threats.
  • Open and follow up with tech support from vendors such as ISP, consultants, etc.

    • Job Requirements :

  • 2 or 4+ year degree with IT related courses.
  • Ability to communicate technical issues to technical and non-technical employees.
  • Certifications such as A+/ Network + / Microsoft are preferred but not required.
  • The position will require frequent travel between the different Florida stores (All travel between locations will include mileage reimbursement)
  • Valid Driver's license
  • 18+ years of age or older to comply with the company driving policy.

    • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

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