Officer Unarmed Prn - Baltimore, United States - MEDSTAR HEALTH

MEDSTAR HEALTH

Verified Company

Baltimore, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

General Summary of Position
Ensures a safe environment for our patients, staff and visitors.

Patrols hospital property, responds to calls for assistance, and reports on conditions, objects or persons which may impact the security and/or safety of patients, associates, physicians, visitors, or vendors, and responds according to established policies, procedures and regulations.

Security Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work "off-shifts.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Immediately responds to emergencies to provide necessary assistance to employees and customers.
Conducts designated security patrols throughout the facility as directed. May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.
Monitors security and appearance of lobbies, waiting areas, elevators, and entrances.
Prepares and submits reports and logs of all incidents, investigations, and activities. Maintains department records, reports, and files as required.
Proficient in and utilizes nonviolent crisis intervention and deescalation techniques to ensure staff, patients, visitors and all others remain safe, calm and respected while onsite.
Provides assistance for wayfinding, parking, deliveries and other requested information for the hospital and MedStar affiliates.
Responds to security and medical code calls. Investigates incidents and accidents. Gathers information and evidence. Notifies appropriate authorities or superiors and calls for backup assistance as necessary.
Testifies at legal proceedings, hearings and trials.
Works crossfunctionally to ensure safe and secure environments.
Conducts foot security patrols of hospital buildings and grounds, as required. Observes and monitors conditions, objects, or persons which might require police action. Controls access to and inspects packages of those leaving buildings. Reports all safety, security, and law violations.
Collects and secures patient valuables and lostandfound articles.
Monitors camera surveillance system.
Responds to circumstances where the exercise of law enforcement authority may be required.
Interacts with visitors and maintains designated security posts throughout the facility as directed.
Ensures quality outcomes for the security department by communicating with security staff and the public.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multidisciplinary quality and service improvement teams.
Performs other duties as assigned.

Minimum Qualifications

Education

High School Diploma or GED required and
Associate's degree preferred

Experience

12 years Related security or law enforcement experience required or
Prior experience in healthcare preferred (or related field with a patientfirst, customerfirst mission) preferred
One year of relevant professionallevel work experience may be substituted for one year of required education.

Licenses and Certifications

DL NUMBER
Driver License, Valid and in State (DRLIC) Valid driver's license. required and

IAHSS

Certification As A Security Officer Basic Certified Healthcare Security Officer (CHSO) certification from IAHSS preferred and

CPR

Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross. within 90 Days required and
Additional unit/specialty certifications may vary by department or business unit. and
Must successfully complete all MedStar initial training related to violence prevention, deescalation and crisis prevention intervention. required

Knowledge, Skills, and Abilities

Verbal and written communication skills.
Strong interpersonal skills.
Ability to remain calm and thoughtful during a crisis.
Ability to assist in deescalating situations with strong emotions and conflict.
Basic computer skills preferred.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.

We live up to this promise through:
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Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
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Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and