Hotel Assistant General Manager - Scottsdale, United States - Hyatt House Scottsdale

Hyatt House Scottsdale

Verified Company

Scottsdale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us.

You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence.

This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Responsibilities:

Assist general manager in the daytoday operation of the hotel in maintaining all standards of guest service
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Verify that all local, state, and federal laws and regulations, as well as any business or brandspecific policies and procedures, are followed
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications:

A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field
Have superb communication skills, organizational skills, and problemsolving skills
Previous experience managing a team is required; preferably in a hospitality role such as department manager
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have 3 or more years of experience working in the hospitality field

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