Department Manager Stihl- Verona - Rockingham Cooperative Farm Bureau Inc
3 weeks ago
Description
JOB SUMMARY:
This position assists the store/location manager in a The Stihl department and is responsible for the appearance, arrangement, and utilization of department and all merchandise and equipment contained therein.
ESSENTIAL FUNCTIONS:
- Assist customers, greeting every customer in the area.
- Responsible for rendering prompt service to all customers.
- Supervise operation and employees within the department.
- Operation of cash register, point of sale.
- Handling customer complaints.
- Understand basic computer program and learn systems.
- Answering telephones.
- Keep sales area stocked with merchandise including pricing, dating, and displaying.
- Responsible for appearance and cleanliness of the sales area.
- Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly.
- Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers.
- Attend store meetings, training sessions, and read trade magazines and manufacturers' literature to gain new product knowledge.
- Assist in the coordination of deliveries.
- Ability to lift to 50lbs, also requires climbing, stooping, bending, and crawling frequently.
- Perform other duties as assigned.
- High school graduate or equivalent.
- Must have at least two years of experience.
- Excellent communication, organizational and followup skills.
- Proven ability to interact well with others and offer great customer service.
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