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    Employment Counselor - Pittsburgh, United States - EDSI Solutions

    EDSI Solutions
    EDSI Solutions Pittsburgh, United States

    3 weeks ago

    Default job background
    Description

    Overview:
    Salary $48,000 year

    Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Then the Employment Counselor position is for you We are seeking a dynamic, team-oriented and caring individual to join our spirited team.


    Scope of Position:
    Supervises and supports the overall process of enrollment, outreach, orientation and intake for both basic and individualized career services. Works collaboratively with a team of direct service professionals including Business Services Representatives and Workforce Development Specialists.


    Responsibilities:
    Supervises and facilitates jobseeker services to include formal assessments, employability skills workshops, training opportunities, community resources and employment needs
    Provides individualized assessment of work, family and personal development needs and opportunities
    Assesses a participants barriers, work history, career and education needs; develops an Individual Employment Plan for each client
    Counsels, motivates and encourages jobseekers in advancing employment, training and retention goals, and provides support in resolving issues that may impede successful job placement
    Monitors case management of participant progress in achievement of employment and training goals including tracking of data and file review
    Establishes professional working relationships with community partners
    Coordinates intake, eligibility, assessment and orientation processes for basic and programmatic services
    Coordinates and refers jobseeker to employment and training services available in partnership with Business Services Representatives, training institutions, employers and other community resources
    Consults with Business Services Representatives and Workforce Development Specialists to coordinate and develop job leads that align with the needs of jobseekers
    Maintains detailed documentation of all contacts in the states system of record per contact requirements
    Meets with clients individually and in groups to discuss placement planning, options, and process.
    Prepares statistical monitoring and other reports pertaining to center operations as required
    Ensures program operations are compliant with federal, state and local regulations and benchmarks
    Supports daily operations of center and provides coverage as needed
    Facilitates regular communication between center and program staff to ensure timely transfer of information
    Uses language reflective of a commitment to diversity; demonstrate cultural competence
    Models respect and professionalism in all situations


    Qualifications:
    Three to four years of professional experience in career counseling, case management or a related customer service management capacity
    Excellent communication, analytical and interpersonal skills
    Experience working in a diverse environment supporting individuals with a variety of needs
    Ability to prioritize tasks and great documentation skills
    Ability to be flexible in a fast-paced environment
    Customer service experience strongly preferred
    Proficiency in Microsoft Office with high proficiency in Microsoft Excel
    Able to work fully onsite, fully remote, or in a hybrid environment
    Bachelors Degree required, Masters Degree in Social Work Preferred

    Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support
    About


    EDSI:
    EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.

    EDSI currently follows a hybrid work model for the Reemployment Transition Program.
    Based on client requests, customer needs, and policy changes, this work model is subject to change at any time.

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