Part Time Marshaller Alexandria - Harris Teeter

Harris Teeter

Verified Company

Alexandria, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

Summary:

Support the Fulfillment Center and Spoke transportation organization in maintaining on-time delivery to customers and stores, promote and coach a culture of safety, and enhance quality within the FC through cross-functional communication.

Utilize key performance indicators to improve the customer service experience, delivery efficiency, and driver engagement. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsible for moving vans to and from various warehouse locations to accommodate the needs of all areas of the fulfillment center and/or spoke locations.

Essential Duties and Responsibilities include the following: Other duties may be assigned:

Assist drivers in their pre/post trip inspections
Update equipment activity and yard control system
Handle all processing and reporting of yard safety or overtheroad incident
Communicate daily with fellow drivers and supervisors on daily operational activities
Manage and promote safety and sanitation in all areas
Must be able to perform the essential functions of this position with or without reasonable accommodation
Identify and troubleshoot issues and communicate to supervision for resolution
Load and unload orders onto vans in a safe/efficient manner when needed
Separate and move totes when needed learn to operate special, jobspecific equipment, vans and technology Maintain flexibility to work weekends, nights, overtime and holidays on a regular basis
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Move vans on transportation grounds to meet the needs of the fulfillment center,
Move loaded vans that are dropped by outside drivers to the appropriate door to be unloaded
Maintain knowledge of van status and be aware of all yard activities
Document van and door assignments on door sheet
Follow safety guidelines and encourage a safe work environment for all associates
Follow approved attendance and tardiness policy
Wash and sanitize vans and trailers as needed
Follow through with the requests and recommendations of the Transportation

Supervisors/Manager

Adapt to various situations and adjust to shifting priorities
Support company policies and procedures
Comply with dress code guidelines
Provide excellent customer service while delivering orders to the customer
Act as a brand ambassador when discussing Harris Teeter's Seamless Experience and delivery process with customers
Ensure a high degree of professionalism and personal presentation when interacting with customers
Drive a company vehicle safely and in accordance to Harris Teeter's driving standards
Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Harris Teeter delivery standards
Control and maintain an accurate record of customer deliveries
Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
Complete preinspections check of company vehicle before use and report any defects to supervisor
Operate company provided technology devices for mapping and customer interaction
Other duties as may be assigned or required

Competency:
To perform the job successfully, an individual should demonstrate the following competencies:

Analytical
Collects and researches data; Uses intuition and experience to complement data.

Design

Uses feedback to modify designs; Demonstrates attention to detail.

Problem Solving

Identifies and resolves problems in a timely manner; Works well in group problem solving situations.

Technical Skills

Assesses own strengths and weaknesses; Shares expertise with others.

Customer Service

Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.

Interpersonal

Focuses on solving conflict, not blaming; Maintains confidentiality.

Oral Communication

Listens and gets clarification; Demonstrates group presentation skills.

Team Work

Balances team and individual responsibilities; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Written Communication