Executive Meeting Manager - Green Bay, United States - Hotel Northland Green Bay

Hotel Northland Green Bay

Verified Company

Green Bay, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

GENERAL PURPOSE

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable
Executive Meeting Manager for the
Hotel Northland in Green Bay, Wisconsin.

ESSENTIAL DUTIES/RESPONSIBILITIES

Optimize room rental charges.
Book repeat business by having a track record of long term client relationships.
Thorough knowledge of sales techniques including strong closing and negotiating skills.
Comfortable with hotel site inspections and client presentations.
Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.
Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Catering Department.
Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
Ability to work with outside vendors to ensure client satisfaction for all events/groups.
Comply with company attendance policy.
Perform any other jobrelated duties as assigned.
Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Must be able to provide proof of eligibility to work in the United States.
Must have at least two to three years of direct or related experience in the customer service or hospitality industry.
Must be able to project a warm, caring, and cheerful attitude at all times.
Must be able to communicate properly.
Must be detail oriented.
Must be able to multitask: Change easily and frequently from one activity to another such as from typing to researching, to using a telephone, etc.

Other:

Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problemsolving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Skills
Excellent hearing required for verbal interaction with guests and associates.

Excellent vision required for viewing set-ups.

Excellent speech communication skills required for verbal interaction with guests and associates.

Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Abilities
Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.

Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

Mobility - ability to service clients on a moments notice, variable distances.

Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum).

Climbing - up to 55 steps, 3-5% of 10 hours. Driving - distance varies for sales calls (approximately 20%).

Education/Formal Training
More than two years of post high school education, but less than a degree from a four year college.

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Material/Equipment Used
Computer, typewriter, telephone, calculator, vacuum cleaner and facsimile.

Environment
Work inside 70% of 10 hour day; outside 30% of 10 hour day.

Schedule: