Infrastructure Systems Administrator - Indianapolis, United States - Anchor Point Technology Resources

Anchor Point Technology Resources Indianapolis, United States

2 weeks ago

Description

This role is 100% ONSITE in Indianapolis. Your time will be split between downtown Indianapolis and the Castleton area.

Job Description

The System Administrator assists with developing and implementing solutions for complex business challenges. The System Administrator role works with engineers in continuous delivery, cloud services, process development, and automation. This person is a junior participant who drives operating and service excellence supporting internal/external stakeholders and partners.

This role will require knowledge of various systems that will usually be integrated and have dependencies on one or more system.

The qualifications for the ideal candidate are listed below.

Major Responsibilities/Activities
Assists with infrastructure used to support organization applications
Support infrastructure technologies with guidance from engineers, while adhering to industry best practices
Assist engineers with infrastructure used to support the business
Perform environmental audits as required to ensure consistent deployments
Assists with infrastructure patching processes, programs, and status
Monitor all infrastructure software and hardware products.
Perform Tier 2-3 Customer Support
Support customer escalations as needed.
M365 management

Requirements
Bachelor's degree or a minimum of 1+ years of related experience or equivalent work experience.
Understanding of IT infrastructure standards and best practices for efficient and highly available operations.
Experience in ITIL processes and CMDB preferred
Experience managing cloud infrastructure supporting 24x7x365 environments
The individual can effectively work with internal management regarding escalations, issues, planning, etc.
The individual has demonstrated the use of escalation best practices.
Excellent written and verbal communications
Applied knowledge of information security
Networking core competency

Routing protocols (OSPF, BGP, EIRGP)
NAT & proxy
IP addressing, routing, DNS, VPN

Active Directory

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